Senior Director, Enablement Solutions

KU Endowment•Lawrence, KS

3d•$136,500

About The Position

KU Endowment is an independent, nonprofit organization and the official fundraising foundation for the University of Kansas. The Senior Director, Enablement Solutions serves as a trusted internal strategic advisor and solution consultant to executive leadership and business stakeholders across the advancement organization. The role identifies and diagnoses complex business challenges, develops practical solutions, and helps improve fundraising effectiveness, stakeholder experience, organizational efficiency, and business outcomes. Working at the intersection of strategy, fundraising, business process, technology, Salesforce, data, organizational change, and enablement, the Senior Director partners with executive and advancement leaders, fundraisers, business process owners, academic stakeholders, and enterprise partners. The position guides initiatives from business challenge discovery through diagnosis, business case development, prioritization, solution design, implementation, adoption, and measurable outcomes. It reports to the Vice President, Strategy.

Requirements

Bachelor’s degree required.
8–15+ years of progressively responsible experience.
Experience in management consulting, sales, sales engineering, solution consulting, business transformation, strategy, revenue operations, fundraising operations, Salesforce consulting, enterprise technology, or comparable work.
Experience working with senior executives and leading complex cross-functional initiatives.
Demonstrated success translating business needs into technology-enabled solutions.
Valid driver’s license.
Access to reliable transportation to travel between locations for training, donor meetings, networking, events, or work-related activities.
Ability to respond quickly and effectively to directions and safety hazards.
Ability to observe details at close range and communicate effectively with donors, colleagues, students, and the general public.
Ability to perform some filing, including moving files, opening filing cabinets, and bending or standing as necessary.
Ability to lift up to 20 pounds.

Nice To Haves

Degree in Business, Finance, Marketing, Information Systems, Computer Science, Organizational Development, Communications, Nonprofit Management, Higher Education Administration, or a related discipline.
Experience in higher education, healthcare, nonprofit, fundraising, or another complex enterprise environment.
Salesforce or enterprise CRM experience.
Salesforce certification or consulting experience.

Responsibilities

Advise executive leadership and senior business stakeholders and build relationships across Advancement, academic leadership, finance, IT, marketing, analytics, and other enterprise functions.
Translate complex operational and technology concepts into clear executive-level recommendations, facilitate difficult conversations, and build alignment among stakeholders with competing priorities.
Conduct stakeholder interviews and discovery workshops; map current-state processes, systems, roles, data flows, and decision points.
Identify pain points, redundancies, bottlenecks, risks, opportunities, root causes, business requirements, desired outcomes, and dependencies across people, process, technology, data, and governance.
Design solutions that use technology to enable business outcomes rather than allowing technology to define the solution.
Serve as a business-facing Salesforce and technology strategist for Advancement, maintaining working knowledge of relevant Salesforce and related platforms and capabilities.
Develop business cases for executive decisions, articulating the problem, opportunity, stakeholder impact, current and future states, recommended solution and alternatives, investment, implications, risks, dependencies, benefits, value realization, and roadmap.
Partner with IT, Product Owners, Salesforce teams, Data and Analytics, and business leaders to create actionable technology and business solution roadmaps.
Lead change readiness, impact assessment, communications, training strategy, adoption planning, user feedback, executive sponsorship, resistance management, and adoption measurement.
Work with the Project Management team to provide strategic oversight for complex cross-functional initiatives.
Communicate recommendations and requirements effectively to executive leaders, business stakeholders, fundraisers, technology teams, and project teams.
Demonstrate KU Endowment’s core values through professional interactions and activities.