Senior Director, Client Executive - General Corporates

BNY Mellon•New York, NY
•$136,500 - $300,000

About The Position

BNY is seeking a Senior Director, Client Executive - General Corporates to join its Commercial Organization in New York, NY. The Enterprise Client Account Lead (ECAL) for General Corporates will lead strategic relationships and enterprise-level engagement with clients across traditional and digital industries. The role serves as BNY’s primary interface to key clients, aligning solutions, insights, and partnership opportunities with client goals and BNY’s strategic objectives. This highly visible position requires strategic vision, commercial acumen, deep industry expertise, and cross-functional collaboration. The role oversees strategic initiatives, develops and executes functional strategies, delivers consultative client engagement, and coordinates customized solutions with product and design leaders. It maintains awareness of client activity across the firm and serves as the ultimate escalation point for client satisfaction and strategic alignment. The leader also works with revenue areas and teams across Product, Sales, Marketing, and Commercialization; connects market feedback to strategic roadmap direction; and develops, mentors, and sponsors junior talent.

Requirements

  • Bachelor’s degree or equivalent combination of education and experience required.
  • At least 15 years of total work experience, ideally in financial services or the securities industry.
  • Some work experience within or closely related to the Corporates industry.
  • Proven success in client relationship management, business development, or strategic account leadership.
  • Passion for the business, a drive to win, and an outperformance mindset.
  • Commercial focus on growing the bottom line while managing and mitigating risk.
  • Intellectual curiosity and commitment to continuous learning and improvement.
  • Leadership presence and ability to inspire and mobilize teams to deliver strong client outcomes.
  • Deep understanding of financial services, technology, and fintech, including emerging trends, business models, and competitive dynamics.
  • Analytical problem-solving skills and structured, fact-based decision-making ability.
  • Exceptional communication and presentation skills, including the ability to explain complex concepts simply to diverse audiences.
  • Strong influencing and negotiation skills and ability to navigate a matrixed organization.
  • Professional maturity, sound judgment, and ability to instill confidence among stakeholders at all levels.

Nice To Haves

  • Advanced or graduate degree.

Responsibilities

  • Oversee initiatives defined by business strategy and contribute to the organization’s long-term vision, values, and growth.
  • Develop and execute functional strategies to achieve business objectives and contribute to commercial goals.
  • Articulate value, deliver insights, and drive consultative engagement with client coverage teams and key general corporates clients.
  • Serve as the primary interface between assigned business areas, leadership, and clients to create, refine, and execute customized solutions in collaboration with product and design leaders.
  • Maintain awareness of client account activity across the firm and act as the escalation point for client satisfaction and strategic alignment.
  • Partner with revenue areas to improve efficiency, effectiveness, productivity, and control in alignment with firm-wide objectives.
  • Ensure work is integrated across teams and deliverables meet or exceed product and service quality standards.
  • Collaborate across BNY’s Platform Operating Model, engaging Product, Sales, Marketing, and Commercialization teams.
  • Bridge client engagements with Sales teams to facilitate a feedback loop between market insights and strategic roadmap direction.
  • Develop, mentor, and sponsor junior talent, fostering growth, collaboration, and innovation.

Benefits

  • Competitive compensation
  • Benefits and wellbeing programs
  • Generous paid leaves
  • Paid volunteer time
  • Commission earnings, discretionary bonuses, and short- and long-term incentive packages may be included depending on the position
  • Company-sponsored benefit programs
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