Senior Director, Client Executive Manager

Bank of New York Mellon • New York, NY

3d • $136,500 - $300,000

About The Position

BNY is seeking a Senior Director, Client Executive to join its Asset Owners team in the Americas. The role is located in New York City or Boston, Massachusetts. The position leads client account relationships and is accountable for their commercial health, including profitability and cross-selling, across a portfolio representing approximately $25 million to $50 million in annualized revenue. It also leads a small team of relationship managers, develops new client opportunities, facilitates senior executive engagement, and represents BNY in industry settings.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• At least 15 years of professional experience, preferably in client management roles with commercial accountability for top-line growth.
• Strong leadership and team management experience.
• Demonstrated success in client relationship management, business development, or strategic account leadership.
• Financial services experience.
• Proven ability to capture wallet share through proactive client management practices.
• Ability to develop relationships with prospective clients through to conversion.
• Ability to rally the broader organization to solve complex problems and meet client expectations.

Nice To Haves

• Advanced or graduate degree.
• Relevant experience in asset servicing, custody, or securities services.

Responsibilities

• Serve as Client Account Lead with responsibility for the profitability and cross-selling performance of existing client relationships, representing approximately $25 million to $50 million in annualized revenue.
• Lead a small team of relationship managers.
• Identify and lead new client acquisitions, including prospecting across the enterprise and externally.
• Facilitate senior executive engagement with clients as a leader of Asset Servicing.
• Build BNY’s presence by participating in events, industry forums, and conferences.
• Recruit, direct, motivate, and develop staff to maximize individual contributions and professional growth.
• Capture wallet share through proactive client management.
• Develop relationships with prospective clients through conversion.
• Rally the broader organization to solve complex problems and meet client expectations.

Benefits

• Competitive compensation and benefits.
• Wellbeing programs.
• Flexible global resources and tools.
• Generous paid leaves, including paid volunteer time.
• Compensation may include commission earnings, discretionary bonuses, short- and long-term incentive packages, and company-sponsored benefit programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior