Senior Director, Administrative Services

LS Power Development, LLC•New York, NY

6d•$220,000 - $250,000•Onsite

About The Position

The Senior Director, Administrative Services leads LS Power's Administrative Services function across offices in New York, New Jersey, Massachusetts, Missouri, California, and Texas. The role sets the strategy, standards, and operating model for administrative, office management, facilities, and enterprise program services that support employees and business operations. Reporting to the Chief Compliance Officer & Chief Administrative Officer, the Senior Director leads senior managers and, through them, an organization of approximately 50 administrative, office management, facilities, and support professionals. The Senior Director is accountable for service quality, budget and cost stewardship, policy and governance, and continuous improvement of administrative operations. Working with senior leadership and functional leaders, the role aligns Administrative Services with company objectives, scales programs as the firm grows, and delivers a consistent, high-quality employee experience across offices. The position is based in the New York, NY office, with an expectation of working in the office at least four days per week, spending regular time in the New Jersey office, and visiting other office locations periodically. A flexible schedule, including evenings and weekends as needed, is required.

Requirements

Bachelor's degree or an equivalent combination of education and experience.
10+ years of progressive administrative, office, or business management experience, including significant experience leading geographically distributed teams through managers.
Deep people management and employee relations experience, including coaching and developing managers, managing performance, and independently resolving complex employee relations matters.
Experience developing and managing departmental budgets and leading vendor strategy and contract negotiations.
Experience overseeing real estate, facilities, and office projects such as renovations, expansions, and relocations.
Broad knowledge of business functions and experience partnering with senior executives and with HR, Finance, Accounting, Compliance, and IT.
Excellent organizational, project management, problem-solving, written communication, and verbal communication skills, with strong attention to detail.
Discretion and confidentiality in handling sensitive information.
Proficiency in Microsoft Office Suite and experience with expense and travel booking systems.
Ability to work in the New York office at least four days per week, spend regular time in the New Jersey office, travel to other LS Power offices as business needs require, and work a flexible schedule, including evenings and weekends as needed.
Demonstrated integrity through sound judgment, reliable decision-making, and consistent operational oversight.
Ability to streamline processes, implement best practices, and drive efficiency across offices.
Ability to build strong relationships with staff, peers, and leadership at all levels and across locations.
Willingness to take ownership of responsibilities while balancing strategic priorities with hands-on operational execution.

Nice To Haves

Experience leading administrative services in a professional services, financial services, investment, or energy environment.
Experience owning corporate card and corporate travel programs at enterprise scale.
Demonstrated experience managing office buildout and relocation projects, preferably in the New York metro area.
Experience building enterprise service standards, policies, and governance frameworks.

Responsibilities

Set the vision, strategy, and multi-year roadmap for Administrative Services, aligning department policies, systems, and resources with company objectives in partnership with executive leadership.
Lead senior managers and an organization of approximately 50 professionals across multiple offices and states.
Evolve the Administrative Services operating model, including organizational structure, support models, coverage, and succession planning, to scale with business growth.
Partner with functional leaders, coordinate company-wide communications and employee training for new systems and procedures, and support onboarding.
Lead special projects and cross-functional initiatives on behalf of senior leadership.
Coach, mentor, and develop direct reports through goal setting, feedback, performance reviews, and leadership development.
Guide managers on employee development, performance management, and career growth, fostering coaching and continuous learning.
Oversee training, onboarding, and professional development for office managers and administrative professionals.
Own employee relations matters across the administrative organization, addressing performance, conduct, attendance, and workplace concerns and escalating to Human Resources when needed.
Lead workforce planning, hiring, development pathways, cross-training, and succession planning for the function.
Oversee and improve service standards, procedures, and performance measures for administrative, reception, office management, and facilities services.
Maintain and enforce administrative policies with functional leaders, updating them as business and compliance needs evolve.
Provide executive oversight of corporate American Express, corporate travel, matching gifts and charitable giving, branded merchandise, digital signage, and intranet content programs.
Lead the Corporate Travel working group to improve travel policy, booking tools, and the employee travel experience.
Lead the Event Planning Committee and sponsor company-wide events, with execution led by the Administrative Services team.
Monitor service quality, program effectiveness, and stakeholder feedback, and lead continuous improvement of administrative processes, systems, and programs.
Develop and manage Administrative Services and office expense budgets across locations.
Set vendor strategy for office services, facilities, travel, and enterprise programs; consolidate accounts, negotiate major contracts, and manage vendor performance and costs.
Modernize accounting processes tied to administrative systems, including expense report processing, invoice reconciliation and approvals, and the company subscription program.
Oversee real estate, lease, and facilities strategy for current and prospective locations, including lease terms, renovations, expansions, relocations, and maintenance.
Guide office leadership in reconfiguring space and office systems to accommodate headcount growth and operational changes.
Ensure emergency preparedness and business-continuity procedures are established and maintained across all offices.