Nuuly Senior Digital Project Manager

Nuuly•Philadelphia, PA

About The Position

Nuuly is seeking a Senior Digital Project Manager to bring structure to the evolving digital experience for subscribers. The role leads strategic optimization initiatives and high-impact CRM communications, while keeping cross-functional work moving on schedule. The position helps build the strategic framework for this work and manages projects arising from ongoing analytics and strategy efforts. It operates at the intersection of UX, technology, and business strategy and partners with stakeholders across Marketing, Merchandising, and Product/Dev.

Requirements

At least 6 years of experience in digital project management, UX operations, digital product management, or a closely related field.
Strong working knowledge of UX practice and process, including scoping, executing, and validating work, and the ability to discuss UX priorities and tradeoffs credibly.
Comfort with A/B testing and experimentation basics.
Experience working with data-driven teams and knowing when to seek Analytics input about potential testing roadmap conflicts.
Working proficiency with web and app development processes to partner effectively with technology teams.
Experience managing project execution across multiple stakeholder groups with competing timelines without setting those priorities.
Excellent stakeholder management skills, including connecting teams that do not report to the role.
Strong communication skills and ability to translate between business, design, and technical audiences and report clearly on progress against metrics.

Nice To Haves

Experience in ecommerce, retail, or subscription businesses.

Responsibilities

Lead project management for ongoing digital experience optimization, identifying action items, guiding cross-team execution, and assigning and managing tasks.
Support quarterly roadmap development by helping present the roadmap to Team Leads and Key Stakeholders, collecting their guiding philosophy and feedback, and keeping them informed of progress against key metrics.
Translate the quarterly roadmap into a sequenced, executable plan covering research, journey mapping, optimization, test launches, and refresh cadences.
Coordinate cross-functional execution across Growth Marketing, CRM, Merchandising, Customer Success, Creative, Strategy, and Product/Dev.
Facilitate routing new feature or capability needs surfaced through optimization work to the Product team.
Track and report project progress against key metrics, flagging risks and blockers early.
Partner with CRM on high-impact communication and testing initiatives, helping prioritize, plan, and execute them with cross-functional partners.
Develop and maintain process documentation to make the function scalable and repeatable as the team and its workload grow.
Build working relationships across UX, Analytics, Product/Tech, Marketing, and Merchandising to keep execution moving without owning prioritization decisions.