Senior Digital Product Manager Lead

PNC•Tysons, VA

1d•$112,000 - $249,600•Onsite

About The Position

At PNC, the Senior Digital Product Manager Lead will lead high-visibility initiatives within Offer Modernization, shaping and delivering scalable capabilities that modernize how offers move from strategy and customer need through design, activation, fulfillment, measurement, and optimization. The role combines product strategy, 0-to-1 discovery, transformation leadership, technology fluency, and executive communication to drive complex initiatives across organizational boundaries. The position is within PNC's in-office work environment. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position. The role is incentive eligible, with payment based on company, business, and/or individual performance.

Requirements

8+ years of relevant industry experience; 3+ years of prior people leadership experience is preferred.
Significant experience in Product Management, Product Strategy, Digital Transformation, or enterprise-scale strategic initiatives.
Demonstrated success leading complex cross-functional initiatives involving significant business and technology change.
Expertise in product strategy, customer/problem discovery, roadmap development, prioritization, MVP definition, Agile delivery, and outcome measurement.
Experience taking significant products or capabilities from concept through MVP, launch, and scale.
Strong executive presence and demonstrated ability to influence senior stakeholders and drive decisions across organizational boundaries.
Ability to work effectively with ambiguity and translate strategic objectives into structured execution plans.
Strong analytical, problem-solving, and decision-framing capabilities.
Working familiarity with Generative AI and Agentic AI and ability to identify practical business and product applications.
Bachelor's degree; a comparable combination of education, job-specific certifications, and experience may be considered in lieu of a degree.
Preferred skills listed include Agile Web Development, Business Requirements Documentation (BRD), Data Visualization, Digital User Experience, Employee Engagement, IT Architecture, JavaScript, and Wireframing.

Nice To Haves

Experience with platform modernization, MarTech, offer management, personalization, pricing, rewards, customer decisioning, or financial services.
Experience working with enterprise architecture, APIs, data integration, SaaS platforms, AI/ML, and engineering organizations.
Familiarity with Responsible AI, privacy, governance, risk, and controls in a regulated environment.
Product Management/Product Owner certification such as CSPO or SAFe POPM.
Master's degree, PhD, or certifications are desirable.
Prior people leadership experience of 3+ years is preferred.

Responsibilities

Establish product vision, target-state capabilities, priorities, roadmaps, and measurable outcomes aligned to Offer Modernization objectives.
Translate ambiguous business and customer problems into opportunities, hypotheses, MVPs, requirements, and scalable product solutions.
Challenge legacy processes and identify opportunities to simplify, automate, standardize, and build reusable enterprise capabilities.
Lead capabilities end to end from discovery through build, launch, adoption, measurement, and continuous optimization.
Align Product, Technology, Architecture, Marketing, Data, Operations, Risk, and other partners around shared outcomes, resolving complex dependencies.
Frame complex issues into clear choices, trade-offs, risks, recommendations, and investment decisions for senior leadership.
Identify practical opportunities to apply Generative AI, Agentic AI, analytics, and automation while considering governance and controls.
Establish KPIs and connect product investments to customer experience, speed-to-market, revenue, operational efficiency, adoption, and risk outcomes.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plans
Dependent care reimbursement account
Back-up child and elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select fully paid programs
Wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
15 to 25 vacation days each year, depending on career level and years of service