Creative Senior Project Manager

Tinuiti•New York City, NY

18h•Remote

About The Position

Tinuiti is hiring a Senior Creative Project Manager to lead planning, coordination, and delivery of complex creative work across its shared-services Creative team. The role translates briefs, scopes, timelines, and resourcing needs into clear project plans that help Creative Studio and cross-functional partners deliver high-quality, client-ready work efficiently. The position is primarily internally facing, while managing work that is highly visible to clients. The Senior Creative Project Manager partners with Creative Strategy, Client Partnership, Media, channel teams, and Creative Studio to maintain clarity on scope, priorities, timing, dependencies, feedback, and approvals. The role also supports improved workflows, project visibility, delivery reliability, and scalable ways of working across the Creative team. This position is fully remote. Tinuiti offers unlimited paid time off, 20 paid holidays, healthcare coverage, retirement matching, wellness resources, parental leave, and learning and development programs. The hiring salary range is $80,000–$100,000 plus a discretionary performance bonus.

Requirements

5–7 years of experience in creative project management, agency operations, production management, account operations, marketing project management, or a related field.
Demonstrated experience managing multiple concurrent creative, marketing, content, campaign, or production workstreams.
Strong project-management skills, including timeline development, workback planning, scope management, resource coordination, risk management, status reporting, and stakeholder communication.
Experience working with creative teams, agencies, production teams, brand teams, or cross-functional marketing partners.
Strong understanding of the creative-production lifecycle, including briefing, concepting, design, copy, review, feedback, approvals, and final delivery.
Excellent written, verbal, facilitation, and organizational skills.
Strong judgment and attention to detail, with the ability to remain calm, solutions-oriented, and organized in a fast-moving environment.
Comfort using AI and automation tools responsibly to improve workflow quality and efficiency.

Nice To Haves

Experience with resource-management, workflow, or creative-operations tools.

Responsibilities

Partner with Creative Studio, client leads, and channel teams to understand client priorities, project objectives, deliverables, timelines, and approval requirements.
Build and maintain project plans covering scope, milestones, dependencies, owners, status, risks, and next steps.
Ensure creative work is delivered on time, on scope, and in a format that supports strong client experiences.
Anticipate delivery risks, scope changes, competing priorities, and approval delays; recommend practical solutions and escalate early when needed.
Support client-ready timeline, workflow, and status communication through the appropriate account or creative lead.
Use project-management, resourcing, communication, and workflow tools to improve visibility, consistency, and efficiency across creative delivery.
Maintain accurate project documentation, including briefs, timelines, workback plans, intake requirements, approvals, feedback, and final deliverables.
Identify opportunities to improve intake, briefing, handoffs, workflow design, templates, and project reporting.
Use AI and automation thoughtfully to reduce manual coordination, improve documentation quality, and strengthen project visibility.
Track delivery performance across timelines, project volume, resourcing, revisions, scope changes, capacity, and recurring workflow bottlenecks.
Use operational data and team feedback to identify opportunities to reduce rework, improve prioritization, and increase delivery reliability.
Ensure project plans reflect the appropriate complexity, review time, quality control, and stakeholder alignment required for the work.
Surface recurring risks, capacity constraints, and delivery patterns to creative leadership with clear recommendations.
Develop an understanding of Tinuiti’s Creative Studio workflows, creative deliverables, briefs, feedback loops, approval processes, and cross-functional handoffs.
Partner with Creative Strategy, Client Partnership, Media, Analytics, and channel teams to connect creative work to broader client goals and campaign needs.
Help clarify roles and handoffs between Creative Strategy, Creative Studio, channel teams, and account teams.
Maintain high standards for organization, communication, project discipline, and collaborative problem-solving, and contribute to scalable ways of working.
Take accountability for project clarity, delivery discipline, and timely communication across assigned workstreams.
Independently prioritize competing needs across multiple projects and stakeholders; clarify inputs and create structure when scope or ownership is ambiguous.
Protect team capacity by identifying unnecessary rework, unclear feedback, incomplete briefs, and avoidable process friction.
Support junior coordinators or project-management talent through knowledge sharing, workflow guidance, and informal mentorship.

Benefits

Unlimited paid time off.
20 paid holidays.
Fully remote work environment and flexibility.
Medical, dental, vision, life, and disability coverage.
Flexible spending accounts.
Retirement plan with a 100% match on contributions up to 4%.
Fringe and Forma wellness benefits.
Unlimited telemedicine and teletherapy at no cost.
Birthing parents receive 16 weeks of parental leave at 100% pay; partners receive 12 weeks after the birth or adoption of a child.
On-demand learning, mentorship program, and leadership and management development programs and resources.
Discretionary performance bonus.