Project Manager - Creative

BI WORLDWIDE•Edina, MN

15h•$80,000 - $90,000•Hybrid

About The Position

The Communications team within the Creative Services Group is seeking an experienced Creative Project Manager to lead delivery of print, digital, video, and environmental communications. The role works with internal partners and external stakeholders on high-profile accounts, supporting communications such as employer branding, culture campaigns, rewards and recognition programs, sales campaigns, and destination experiences for leading global organizations. This position owns delivery standards and practices for assigned accounts and projects, manages project plans and milestones, coordinates with account and creative partners, and monitors project workflows, risks, and improvements. It also oversees presale pricing, budgets, costs, target margins, forecasts, billing coordination, vendor expenses, and team time-tracking setup. The role follows a hybrid model, with three days in the office and two days working from home, and is based at the company's Minneapolis Metro headquarters.

Requirements

Three or more years of project management experience, preferably in an agency, creative services, marketing, or communications environment.
Experience managing multiple concurrent projects, timelines, budgets, and stakeholders.
Exceptional attention to detail.
Excellent verbal and written communication skills, including promptly and transparently sharing project status, risks, and issues.
Ability to prioritize and manage a high-volume, fast-moving workload.
Strong financial acumen, including accuracy with estimates, spreadsheets, forecasts, budgets, and billing.
Experience using AI tools to support proofreading, collaboration, workflow development, and process improvement.
Proactive relationship-building skills, including anticipating needs and addressing issues early.
Proficiency in Microsoft Word, Excel, Outlook, Teams, and Adobe Acrobat.
Working knowledge of major print processes, color management strategies, proofing, and design processes.
Working knowledge of digital production considerations and processes for interactive and digital deliverables, including video, animation, websites, and email.

Nice To Haves

PMP certification or formal project management training is preferred.
Experience with project management software such as Smartsheet.
Experience with environmental and spatial production and fabrication.

Responsibilities

Own operational and delivery standards and practices for assigned accounts and projects.
Develop and actively manage project plans, timelines, and milestones to maximize efficiency, productivity, quality, and accuracy; update plans as requirements change.
Communicate project status, risks, and issues to internal and external team members and stakeholders, escalating issues when necessary.
Partner with the Account Manager to coordinate successful delivery of tactics.
Represent the Communications delivery team in internal and client-facing account meetings.
Monitor project management tools, platforms, processes, and delivery milestones, recommending updates, interventions, and improvements as needed.
Identify and mitigate project risks by developing strategies that position projects and teams for success.
Provide presale pricing for print, digital, and video deliverables.
Own account- and project-level pricing, timelines, costs, and target margins, consulting with the Creative Director, team leads, and Director of Operations as needed.
Develop financial and budget plans at the account and project levels.
Manage costs and target margins; identify opportunities to improve project efficiency and profitability.
Anticipate and address scope and change issues.
Coordinate the billing process with Accounting.
Manage vendor and other external costs and billing.
Review account and project financials and forecasts monthly.
Provide requested financial information as needed.
Ensure the project team is set up for accurate time tracking.