Senior Coordinator, Development Services

National Audubon Society•New York, NY

5d•$36 - $40•Hybrid

About The Position

The Senior Coordinator, Development Services supports the Development Services team with a broad range of operational and administrative work, managing multiple priorities in a fast-paced, cross-functional environment. The role helps the team provide service to Audubon’s broader Development team and liaises with Development Services, development, direct response, legal, finance, and other teams across Audubon. It reports to the VP, Development Services. The position is hybrid under Audubon’s “Where We Work” Policy. Employees work in an Audubon office every Monday and Tuesday, plus two additional days each month of their choosing. Candidates should be within commuting distance of Audubon’s New York City office. The role may require national and international travel and evening or weekend availability, particularly before and during events; evening and weekend work is estimated at 5%. It is represented by the Communication Workers of America (CWA).

Requirements

Bachelor’s degree and at least five years of work experience in a professional setting.
Nonprofit development experience.
Strong skills in Microsoft Office, Adobe Creative Suite, and Salesforce.
Excellent written and verbal communication skills, with strong editing and proofreading ability.
Strong attention to detail and organizational skills, and the ability to handle confidential information with discretion and integrity.
Experience with Asana or similar project management software and ability to stay current with time- and effort-enhancing tools.
Ability to work independently with minimal supervision, prioritize tasks, and meet deadlines.
Professional, personable, and efficient approach; strong interpersonal skills and ability to work as a team player.
Ability to travel nationally and internationally and work evenings and weekends; evening and weekend hours are estimated at 5%.
Ability to respond when needed during evenings and weekends, especially before and during events.
Interest in development, conservation, and Audubon’s mission.
Commitment to Audubon’s organizational values of care, collaboration, change, integrity, impact, and innovation.

Nice To Haves

Experience fostering inclusive and collaborative work environments is valued.

Responsibilities

Coordinate travel scheduling, meeting arrangements, expense reimbursements, and external invoice submissions for the VP of Development Services, VP of Development Operations, and other Senior Directors on the Development Services team.
Update and maintain Audubon’s Salesforce donor database, including data hygiene, custom reports, lists, and data pulls for fundraising and stewardship.
Coordinate projects and special initiatives with the Office of the Chief Development Officer, tracking timelines and deliverables and ensuring work is accurate and timely.
Provide administrative support for fundraising and stewardship, including prospect research, list management, reporting, meeting materials, records, mass mailings, and department inventory.
Draft, edit, and proofread donor and internal communications, including acknowledgment letters, gift correspondence, event materials, and other development documents.
Assist with basic technical and logistical needs, design work, printing, material preparation, and mailings.
Take comprehensive meeting notes, organize them, and identify follow-up steps as needed.
Create mail merges, print materials, and stuff envelopes, exercising independent judgment on routine production tasks.
Serve as a point of contact for external vendors such as printers and event vendors; coordinate vendor agreements with internal Audubon teams and process invoices promptly.
Provide administrative support to the Events and Engagement Programs team for fundraising, cultivation, and stewardship events and programs across the network.
Monitor general development and event email inboxes and coordinate timely responses.
Monitor the events calendar and Asana event board and help ensure timely responses to colleagues across the network.
Provide on- and off-site support for national board meetings and other events as required.
Coordinate timely communication about and acknowledgement of gifts made by major donors, both formally and informally.
Proofread and review departmental communications, donor-facing documents, and internal materials for accuracy, consistency, and appropriate tone before distribution.
Perform other duties as assigned.
Maintain and foster a culture of safety.