Senior Coordinator, Development

American Chemical Society•Cincinnati, OH

1d•$24 - $27

About The Position

The Senior Coordinator, Development provides comprehensive fundraising and operational support to multi-million-dollar portfolios across individual, corporate, and event channels and their associated teams. Support may be embedded within a team or dispatched according to business needs and resource alignment. The role helps ensure efficient business operations and continuity during staff vacancies and peak workload periods by providing temporary remote coverage and/or assigned portfolio support. As a member of the development support ecosystem, the coordinator contributes to revenue success through relationship management, customer service, fundraising support, and event and relationship execution. Depending on assignment and level, the role may serve as a content expert in fundraising programs and internal platforms, lead specialized support initiatives, and mentor or onboard new coordinators. The position supports event planning and execution, operational workflows, financial and administrative activities, constituent data and reporting, volunteer and leadership engagement, and staff guidance on assigned tools and programs. Limited travel to area meetings and events is required, with some evening and weekend work.

Requirements

Typically, 3 or more years of event support, fundraising operations, or comparable business or administrative support experience.
Demonstrated ability to provide high-quality customer service to internal and external stakeholders and build credible relationships quickly.
Ability to partner and collaborate across teams and support consistent communication, shared timelines, and outcomes.
Ability to identify needs and issues, define problems, assess options, and implement practical solutions.
Strong organizational skills and ability to manage multiple priorities and deadlines while producing accurate, high-quality work.
Ability to adapt to changing portfolios, teams, priorities, and systems and ramp up quickly in new contexts.
Strong written and verbal communication skills, including the ability to tailor communications to varied audiences.
Ability to interpret and implement policies and procedures with attention to accuracy and compliance.
Proficiency with Microsoft Office and collaboration tools such as Microsoft Teams, and ability to learn internal platforms and data systems such as Salesforce/CRM, reporting, procurement/contract, and auction/event tools.
Limited travel to area meetings and events, including some evening and weekend work.

Nice To Haves

Associate degree preferred, or a combination of education and relevant work experience.
Five or more years of experience and/or demonstrated advanced or lead-level experience may be preferred for lead-level scope and mentoring responsibilities.

Responsibilities

Provide fundraising and event execution support in partnership with event managers and development leadership, including planning, timelines, logistics, and high-impact opportunities.
Manage relationships with participants, volunteers, partners, sponsors, and vendors to support customer experience and stewardship.
Implement and maintain organized task and reminder systems; monitor deadlines and deliverables, identify issues, recommend solutions, and drive follow-through.
Process donations and payments, track expenses, support reclasses as needed, and follow internal policies, procedures, and controls.
Enter and maintain constituent information in relevant platforms and generate reports and insights to support revenue performance, prospecting, engagement, and team decisions.
Serve as a subject matter expert in assigned tools, platforms, and/or fundraising programs by troubleshooting, guiding staff, developing or correcting materials, and contributing to training, workgroups, or projects.
Support committees and boards, volunteer recruitment and communications, scheduling, recognition, stewardship, executive volunteer engagement, and other leadership-facing needs.
Depending on assignment and level, lead specialized support initiatives and mentor or onboard new coordinators.