Senior Coordinator, Development Services

National Audubon Society•New York, NY

4d•Hybrid

About The Position

The Senior Coordinator, Development Services supports Audubon’s Development Services Team with operational and administrative work in a fast-paced, cross-functional environment. The role works with Development Services, the broader development team, direct response, legal, finance, and other Audubon teams, and reports to the VP, Development Services. The position is hybrid under Audubon’s “Where We Work” Policy: employees work in an Audubon office every Monday and Tuesday, plus two additional days each month of their choosing. Candidates must be within commuting distance of Audubon’s New York City office. The position is represented by the Communication Workers of America (CWA). The coordinator supports senior leaders with scheduling, travel, meetings, expenses, and invoices; maintains donor data and creates reports and lists in Salesforce; and provides administrative support for fundraising, stewardship, events, and special initiatives. The role also drafts and reviews communications, coordinates vendors and event logistics, monitors shared inboxes and event tracking systems, and supports national board meetings and other events. Evening and weekend work or responsiveness may be needed, particularly around events; this is estimated at 5%. Compensation is $36.00–$40.00 per hour.

Requirements

Bachelor’s degree.
At least five years of work experience in a professional setting.
Nonprofit development experience.
Strong skills in Microsoft Office, Adobe Creative Suite, and Salesforce.
Excellent written and verbal communication skills, including the ability to edit and proofread documents.
Strong attention to detail and organizational skills; ability to handle confidential information with discretion and integrity.
Experience with Asana or similar project management software.
Ability to stay abreast of time- and effort-enhancing tools.
Self-starter able to prioritize and complete work with minimal supervision while meeting deadlines.
Professional, personable, and efficient approach; strong interpersonal skills and ability to work as part of a team.
Ability to travel nationally and internationally.
Ability to work evening and weekend hours, estimated at 5%, and to be responsive when needed during evenings, weekends, and especially before and during events.
Interest in development, conservation, and Audubon’s mission.
Commitment to Audubon’s values of care, collaboration, change, integrity, impact, and innovation.

Nice To Haves

Experience fostering inclusive and collaborative work environments is valued.

Responsibilities

Coordinate travel, meetings, expense reimbursements, and external invoice submissions for the VP of Development Services, VP of Development Operations, and other Senior Directors on the Development Services team.
Update Audubon’s Salesforce donor database, maintain data hygiene, create custom reports, manage lists, and produce data pulls for fundraising and stewardship.
Coordinate projects and special initiatives with the Office of the Chief Development Officer, managing timelines, tracking deliverables, and ensuring work is completed accurately and on schedule.
Provide administrative support for fundraising and stewardship, including prospect research, list management, reporting, meeting materials, records maintenance, mass mailings, and department inventory.
Draft, edit, and proofread donor and internal communications, including acknowledgment letters, gift correspondence, event materials, and other development documents.
Assist with basic technical and logistical needs, design work, printing, materials preparation, and mailings.
Take comprehensive meeting notes, organize them, and identify follow-up steps as needed.
Create mail merges, print materials, and stuff envelopes, using independent judgment on routine production tasks.
Serve as a point of contact for external vendors such as printers and event service providers; coordinate vendor agreements with internal teams and process invoices promptly.
Provide administrative support to the Events and Engagement Programs team for fundraising, cultivation, and stewardship events and programs across the network.
Monitor general development and event email inboxes and coordinate timely responses.
Monitor the events calendar and Asana event board and help ensure timely responses to colleagues across the network.
Provide on- and off-site support for national board meetings and other events as required.
Coordinate and assist with timely communication about and acknowledgment of gifts from major donors, formally and informally.
Proofread and review departmental communications, donor-facing documents, and internal materials for accuracy, consistency, and appropriate tone.
Maintain and foster a culture of safety.
Perform other duties as assigned.