Coordinator, Development Information Services

Scripps Research • San Diego, CA

2d • Hybrid

About The Position

The Coordinator, Development Information Services (DIS) supports gift administration, prospect management and research, records management, and business intelligence. Reporting to the Executive Director of DIS, the coordinator helps keep day-to-day work moving across gift processing, prospect research, record updates, and reporting, while providing scheduling, administrative support, and data entry. The role offers broad exposure to all parts of a development operation.

This is an on-campus position at Scripps Research’s La Jolla campus, requiring at least four days per week onsite, with flexibility to work one day per week remotely from home. The expected hiring range is $31.00 to $38.00, commensurate with experience.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• At least 1 year of experience in advancement services, fundraising operations, prospect research, or a related field.
• Experience with a donor CRM.
• Strong attention to detail and commitment to data accuracy.
• Ability to handle confidential donor, prospect, and financial information with discretion, including checks and payment documents.
• Strong organizational skills, including scheduling and managing multiple priorities in a deadline-driven environment.
• Demonstrated ability to process high volumes of data accurately and within specified deadlines.
• Excellent interpersonal, customer service, and written communication skills, with the ability to collaborate with fundraisers, Finance, and IT.
• Intermediate Excel skills.
• Working knowledge of Power BI.
• Familiarity with SharePoint, Dropbox, and Microsoft 365.
• Ability to work onsite at the La Jolla campus at least four days per week, with flexibility to work remotely one day per week.

Nice To Haves

• Blackbaud NXT experience.
• Higher education or healthcare philanthropy experience.
• Knowledge of gift processing standards, including CASE and IRS guidance.
• Experience with data-cleanup or import projects.
• Familiarity with prospect research and wealth screening tools.

Responsibilities

• Conduct basic prospect research, build profiles, and help prepare event biographies and research snapshots.
• Update prospect and constituent records in Blackbaud NXT, including fundraiser portfolio assignments, management stages, classifications, and deferred categories.
• Partner with the prospect management and research team on wealth screening by adding results to the CRM and reviewing outdated screenings.
• Schedule fundraiser portfolio reviews and prepare materials.
• Enter gifts and pledge payments accurately and on time, following gift coding guidelines and internal controls.
• Review gift documentation to verify donor intent and support compliance with IRS acknowledgement requirements and Scripps Research gift policies.
• Prepare receipts and acknowledgements, track open pledges, and send reminders.
• Open and sort Development mail, log gifts, and securely prepare checks for deposit with Accounts Receivable.
• Scan and file gift documentation according to retention policy and share it with the gift processing team and Accounts Receivable.
• Support reconciliation with Finance and gift processing reporting.
• Respond to general gift inquiries from the shared inbox and support the Director of Gift Administration.
• Provide administrative support to the Executive Director of DIS.
• Locate and update contact information for key constituents, including alumni, postdocs, and other prospects.
• Partner with the Manager of DIS on data-cleanup projects, lists and mailings, and record maintenance, including deceased records, while maintaining DIS data standards.
• Assist with periodic data audits, document procedures, and identify process improvements.
• Support quality assurance reports and KPI distribution.
• Provide basic Power BI dashboard support, answer staff how-to questions, and send business intelligence notification emails, such as data-delay notices.
• Schedule meetings and coordinate calendars for the DIS team; prepare materials, take notes, and track follow-up items.
• Help maintain the DIS Dropbox and SharePoint site, support Freshservice tickets such as routing, and perform basic CRM data entry.
• Follow confidentiality, donor privacy, and data security practices at all times.
• Perform other duties as assigned.

Benefits

• Employer-contributed retirement plan, subject to eligibility, with no employee contribution required.
• Option to contribute to a 403(b) plan.
• Medical, dental, vision, life insurance, disability, and Employee Assistance Program plans.
• Flexible Spending Accounts for medical and dependent care.
• Competitive vacation and sick leave policies.
• Free on-site parking.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level