Planning & Development Services Coordinator

City of Marshall • Marshall, TX

3d

About The Position

This position provides administrative support to the Planning & Development Services division of the Public & Development Services Department. It serves as a primary front-line contact for residents, contractors, and developers, providing information and customer service about zoning, local ordinances, permitting steps, development processes, and related building matters. The coordinator processes permit and plan applications, fees, payments, licenses, records, and inspections, and maintains permit databases and applicant files.

Responsibilities

• Serve as the primary front-line contact for residents, contractors, and developers, explaining zoning, local ordinances, and the permitting process.
• Provide department information and customer service; answer customer questions within the scope of authority and training.
• Receive and review building, electrical, plumbing, mechanical, and other permit applications for completeness, accuracy, and basic compliance, and forward them to appropriate staff for review.
• Calculate, collect, and reconcile permit and development-related fees, maintaining accurate records and cash drawers.
• Maintain permit and inspection databases for active and historical permits, plans, and contractor license verifications.
• Coordinate and perform clerical permit-processing functions for Planning & Development Services.
• Process and issue permits and licenses; coordinate and schedule inspections.
• Assist with open records requests and maintain compliance with state retention requirements.
• Process payments for permits, site plans, plats, water and sewer taps, variances, and other Development Services-related fees.
• Respond to routine inquiries and complaints regarding the development process, building codes, and other building-related matters.
• Receive and process plan submittals for completeness, accuracy, and basic compliance, and distribute plans for review and approval.
• Perform data entry and create, update, and maintain applicant files.
• Track and notify customers about the status of permit applications and plan reviews.
• Prepare, copy, file, send, fax, scan, and email correspondence for internal and external customers.
• Perform related duties as apparent and/or assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed