Development Services Coordinator

Lutheran Senior Services•Saint Louis, MO

About The Position

The Development Services Coordinator is responsible for data management and administrative tasks for an assigned Advancement department. This position is part of an innovative, high-energy team that seeks to deepen donor, volunteer, and community engagement in the EverTrue mission. The role may also support fundraising initiatives, grants, surveys, financial tracking, project management, staff training, and vendor coordination.

Requirements

  • Understanding of basic accounting and reconciliation principles.
  • Proficient computer skills, including Outlook and Microsoft Office, specifically Excel.
  • Strong understanding of database management principles.
  • Excellent interpersonal, analytical, and problem-solving skills.
  • Ability to collaborate successfully with others in a team environment and work independently.
  • Ability to manage multiple projects, set priorities, and meet deadlines.
  • Excellent written and oral communication skills, including the ability to communicate complex information comprehensively to a diverse audience.
  • Ability to meet the role's physical requirements, including lifting, pushing, pulling, and carrying objects up to 30 pounds and pushing or pulling 100 pounds on wheels.
  • Ability to accommodate occasional local travel and potentially overtime.

Nice To Haves

  • College degree preferred.
  • Prior job-related experience preferred.
  • Experience with an electronic health record, fundraising, and/or volunteer database preferred.

Responsibilities

  • Collect and enter data, managing critical information in multiple databases used to support EverTrue's advancement efforts.
  • Complete complex data retrieval and reporting requests; process data imports and global changes.
  • Verify data and review discrepancies to maintain data integrity.
  • Identify operational deficiencies and recommend standards, policies, and procedures to mitigate risk, improve processes, and maintain database integrity.
  • Assist with oversight of daily data entry and maintenance of biographic and demographic constituent data in databases.
  • Serve as a back-up to the Development Services Specialist as needed.
  • May assist with billing, fund tracking, and monthly reconciliation.
  • May serve as a liaison on annual fundraising projects and initiatives.
  • Distribute, collect, input, and analyze data from surveys.
  • May assist with data collection for grant applications and reporting on funded grants.
  • May manage data-driven projects as needed.
  • May perform administrative tasks such as filing, copying, answering phones, preparing packets, ordering supplies, inventory, mailings, surveys, financial tracking, organizing, and promoting updates and documents in the intranet system.
  • May assist with training new staff members.
  • May work with vendors as needed.

Benefits

  • Paid time off (PTO) and PTO sell-back.
  • Retirement savings benefits with an employer match contribution.
  • Education financial assistance.
  • Employee Assistance Program (EAP).
  • Wellness benefits.
  • Pay advances (PayActiv).
  • Caregiver support (TCARE).
  • Leaves of absence.
  • Retail deals and discounts (Perkspot).
  • Commuter support.
  • Extended sick pay, bereavement pay, and jury duty pay for part-time, full-time, or Weekend Option employees.
  • Medical and pharmacy coverage for full-time or Weekend Option employees.
  • Dental insurance for full-time or Weekend Option employees.
  • Vision insurance for full-time or Weekend Option employees.
  • Flexible Spending Accounts for healthcare and dependent care for full-time or Weekend Option employees.
  • Life insurance for full-time or Weekend Option employees.
  • Short-term and long-term disability for full-time or Weekend Option employees.
  • Voya income protection benefits, including hospital, critical illness, and accident coverage, for full-time or Weekend Option employees.
  • Pet insurance for full-time or Weekend Option employees.
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