Information Services Coordinator

LSG Sky Chefs•Seattle, WA

8d•Onsite

About The Position

SkyChefs is seeking a detail-oriented Information Services Coordinator to support the flow of information and operational updates across the organization. The role responds to customer requests and inquiries, monitors service changes and operational updates, and prepares and maintains accurate documentation to support timely communication and effective implementation of changes. The ideal candidate is organized, customer-focused, attentive to detail, and comfortable working in a fast-paced environment.

Requirements

High school diploma or GED.
One to three years of administrative or customer support experience.
Verbal and written communication skills.
Basic knowledge of Microsoft Office programs.
Analytical skills and strong attention to detail.
Comfort working in a fast-paced environment and shifting priorities on short notice.
Problem-solving skills and the ability to make independent decisions.

Responsibilities

Respond to customer emails about changes, additional services, and meal orders.
Communicate changes or additional services to the department head.
Work alongside the department head.
Print and distribute documents and reports to assigned departments.
Produce production reports and print labels as needed.
Edit and manually add flights in the CBASE system.
Use customer websites to retrieve meal orders for the day of service and future scheduling.
Manage RICOH inventory and order supplies as needed.
Submit equipment service calls as needed.
Inventory office supplies and order them as needed.
Pull specifications and forecast usage as needed.
Audit flights and diagrams to ensure proper distribution and verify service against customer specifications.