Supervisor Information Services

Freeport McMoRan•Clifton, AZ

1d•$75,000 - $104,000•Onsite

About The Position

Under the direct supervision of regional IS management, the Supervisor Information Services assists in planning, organizing, supervising, coordinating, enhancing, maintaining, and repairing site computer, conventional telecommunications, and wireless telecommunications systems and infrastructure. The role supports local information services compliance, customer service, employee development, and capital projects while ensuring the integrity of site computer and communications systems. The work may take place in an office, mine, outdoor area, or manufacturing plant. The position may involve exposure to temperature and humidity extremes, moving mechanical parts, electrical shock risks, toxic chemicals, explosives, fumes, or airborne particles. Work in mine, outdoor, manufacturing, or plant settings requires personal protective equipment. Candidates may need to pass a medical exam and required training or testing. Employees may be required to work a non-standard schedule, potentially including shifts other than day shift at a 24/7 operation.

Requirements

One of the following education and experience combinations: a bachelor's degree in Computer Science, Information Technology, or a closely related field and four years of experience in a computer technology service delivery capacity; an associate's degree or IT certificate and five years of related IT experience; or a high school diploma or GED and seven years of experience in a computer technology service delivery capacity.
Ability to understand and apply verbal and written work and safety-related instructions and procedures in English.
Ability to communicate in English about job assignments, procedures, and applicable safety standards.
Ability to work in a potentially stressful environment.
Candidates may be required to pass a medical exam.
Candidates must pass all required training and/or testing.
Must comply with mandatory pre-employment drug testing and ongoing drug and alcohol testing as allowed by applicable laws.

Responsibilities

Participate in monitoring and reporting performance and progress related to local IS policies and Compliance Calendar requirements and deadlines.
Assist local managers with SOX compliance by providing documentation for control compliance and testing.
Assist local Process Control Managers with compliance activities, definitions, and best practices for managing process control infrastructure and servers.
Assist in developing, training, and mentoring local IS support technicians, including PC Technicians and Local Area Network Administrators.
Interface with local customers regarding IS support or service issues.
Work with other site coordinators and the Regional IT Manager to ensure interoperability and process standardization.
Communicate local IS issues to regional and enterprise management and build harmonious relationships.
Assist with planning and executing local IS capital projects.
Ensure the integrity of each site's computer and communications systems.
Assist with problem-solving and resolving customer service issues with users.
Coach and mentor department employees.
Support employee involvement and development.
Counsel employees on performance standards.
Complete and administer accurate and timely performance reviews.
Perform other duties as required.

Benefits

A $750 monthly housing allowance for eligible employees required to work on-site, subject to program guidelines.
Affordable medical, dental, and vision benefits.
Company-paid life and disability insurance.
401(k) plan with employer contribution/match.
Paid time off, paid sick time, and holiday pay.
Parental leave.
Tuition assistance.
Employee Assistance Program.
Discounted pet, auto, home, and vehicle insurance plans.
Internal progression opportunities.
Eligibility for discretionary and incentive payments based on company and individual performance.