Information Services Assistant

Northampton Community College•Bethlehem, PA

2d•Onsite

About The Position

Northampton Community College is seeking a part-time, student-facing, customer-service-oriented Information Services Assistant to help with the daily operation of Mack Library at the Bethlehem Campus in Bethlehem, Pennsylvania. The primary areas of work are the Circulation Desk and Testing Center proctoring. The position also provides information about library services, basic reference assistance, and basic help with library technology. During the summer semester, when the College operates four days per week, the schedule includes two afternoon/evening shifts and one morning shift per week, with availability to substitute. During fall and spring semesters, the schedule includes two afternoon/evening shifts and one morning shift per week, participation in a rotation for Saturdays and Sundays, and availability to substitute. Current Northampton Community College students are not eligible to apply because the position involves test proctoring.

Requirements

High school diploma required.
Strong customer service skills.
Strong oral and written communication skills.
Adaptability.
Ability to work as a team player.
Ability to organize work.
Strong attention to detail.
Basic PC proficiency, including working knowledge of Microsoft Word, Excel, and Outlook.
Current Northampton Community College students are ineligible to apply due to test proctoring.

Nice To Haves

At least one year of related experience preferred.
Test proctoring experience preferred.
Library Technical Assistant (LTA) specialized diploma preferred, or college courses in Library Science.

Responsibilities

Perform circulation desk functions.
Proctor tests in the Testing Center.
Shelve materials.
Provide information about library services.
Provide basic reference assistance.
Provide basic assistance with library technology.
Be available to substitute for shifts.
Participate in a rotation for Saturday and Sunday shifts during fall and spring semesters.