Content Designer

SuperSummary
•Remote

About The Position

SuperSummary is hiring a Senior Content Designer to shape how readers experience its content. Reporting to the Head of Product, this role researches readers’ needs, identifies content opportunities, and designs content experiences across the company’s library. The designer will develop both the substance and presentation of content, including what it says, how it is structured, and how it looks and behaves in the product. The role works closely with product designers, product managers, the Content team, and Customer Experience (CX) to take concepts from research through launch. It combines user research, UX and content design, prototyping, and AI-powered content development. The designer will help build and maintain content patterns, voice and tone guidance, and AI tools, and will use launch results to inform next steps. This is a part-time contract role. It is remote and limited to candidates based in the United States, with location flexible within the country.

Requirements

  • At least 5 years of experience in content design, product design, or UX design for a digital product, with a strong focus on content.
  • A portfolio demonstrating content experiences taken from user insight to launch, including research, design decisions, and prototypes.
  • Strong UX design skills, including information architecture, layout, hierarchy, and mobile-first design.
  • Proficiency in Figma or similar design tools and the ability to prototype how content will look and work in a product.
  • Experience conducting user research, including interviews and surveys, and turning findings into clear design recommendations.
  • Hands-on experience using AI tools to research, prototype, and generate content, and iterating on prompts until the output meets a high standard.
  • Clear, confident writing and an understanding of how content structure affects usability and search.
  • A genuine passion for books, reading, or book clubs.
  • A self-directed approach: forming a point of view, testing it, and changing course when evidence warrants.
  • Excellent written and spoken communication skills.

Nice To Haves

  • Hands-on SEO experience, including keyword research and optimizing content for organic search.
  • Experience with Study Guides, test prep, edtech, or other educational content.
  • Experience designing AI-generated content experiences or working on prompt quality at scale.
  • Familiarity with tools in the company’s stack, including Claude, Figma, Amplitude, Clarity, Sprig, Notion, and Linear.
  • Experience working on small, high-growth, remote teams across time zones.

Responsibilities

  • Interview readers and use surveys, reviews, and support conversations to identify gaps and opportunities in SuperSummary’s content.
  • Partner with CX to turn reader feedback, including Trustpilot reviews and NPS comments, into design opportunities.
  • Validate opportunities using user research, competitive benchmarking, search demand, and behavioral data.
  • Challenge assumptions about existing content and recommend which opportunities to pursue first.
  • Turn research insights into content concepts, defining their scope, structure, and reader journeys.
  • Design information architecture, hierarchy, and layouts that make content easy to scan, navigate, and use, especially on mobile.
  • Build realistic prototypes with AI and design tools using real titles and data.
  • Write copy within designs so that the words and interface work together as one experience.
  • Explore and compare design directions, select strong concepts, and communicate design decisions.
  • Partner with product designers and product managers to bring concepts into the product.
  • Develop prompts and content guidelines that generate consistently strong, approved concepts.
  • Partner with the Content team on quality assurance for AI-generated content across a wide range of titles.
  • Maintain content patterns, voice and tone guidance, and AI tools that help the team produce stronger work.
  • Stay involved through development and testing and use launch results to determine next steps.
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