Staff Content Designer

Harvey • San Francisco, CA

1d • $195,500 - $264,500

About The Position

As Harvey's first Content Designer, you will shape how people understand, interact with, and trust the product. You will lead content design across interfaces and AI responses, establishing terminology, interaction patterns, and how Harvey expresses itself. Working with product designers, engineers, product managers, and AI researchers, you will bring clarity and consistency to experiences throughout the Harvey ecosystem. You will establish the foundations of the content practice and develop tools and guidance that help teams apply content principles as they design and ship. The role calls for strong writing craft, systems thinking, and a clear point of view on AI experiences.

Requirements

• At least 8 years of experience in content design, UX writing, or content strategy, with a portfolio demonstrating your best work.
• Ability to translate complex concepts into clear, intuitive language for expert audiences.
• Deep understanding of voice, tone, and content systems, with strong writing craft.
• Ability to design AI experiences and use AI-assisted tools to scale content quality.
• Ability to work across content details and broader strategy, building a content practice while maintaining a high pace of execution and quality.
• Ability to clearly articulate system decisions and tradeoffs to designers, engineers, and cross-functional partners.
• Strong opinions, loosely held, and comfort challenging conventions and evolving best practices as the discipline changes.
• Comfort operating in ambiguous problem spaces and bringing structure where it does not yet exist.
• Excellent communication and storytelling skills to explain content decisions and rationale.

Responsibilities

• Define Harvey's voice, tone, and content principles across interfaces and AI responses.
• Lead content design for key experiences, from initial concept through polished execution.
• Develop AI-assisted tools and guidance that help teams apply content standards as they build.
• Champion a high design bar and help the team make thoughtful, intentional decisions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed