Senior Consultant, Manhattan Active WM

Fulfillment IQ

2d•Remote

About The Position

Fulfillment IQ is hiring a Senior Consultant to own hands-on configuration, testing, and continuous improvement of a global Manhattan Active WM template in a large, multi-customer program deploying across dozens of warehouse sites each year. The role is remote for candidates based in Mexico or Brazil and works hours aligned to US Central or Eastern time. Travel within Latin America and to the United States may be required for go-lives. Working from approved functional designs and written specifications, the Senior Consultant turns requirements into standardized, reusable configuration while keeping customer-specific complexity out of the template. The position supports regional implementation teams through system integration testing (SIT), user acceptance testing (UAT), go-live, and stabilization. It reports to the SVP, Enterprise Systems Application. The role is offered as a renewable 12-month contract with full-time hours, or as full-time employment through an employer-of-record partner. Compensation is competitive, based on experience, and discussed during the first screening call. Contractors invoice monthly and manage their own tax filings and social security contributions; employees through the employer of record receive statutory local benefits. Applicants must be legally authorized to work in Mexico, and candidates must reside in Mexico or Brazil. Fulfillment IQ is a supply chain engineering and transformation company serving brands, retailers, and 3PLs. It works across strategy, supply chain, and technology, including warehouse design, automation, order management, transportation, and end-to-end supply chain execution. The company describes its culture as high-trust and high-standards, with ownership, collaboration, accountability, and limited hierarchy. The hiring process may use artificial intelligence to assist with application screening, assessment, and shortlisting; final hiring decisions are made by FIQ personnel. Recruitment accommodations are available on request. Candidate information is used for recruitment and may be stored or processed across borders, including in the United States. Fulfillment IQ is an equal opportunity employer and maintains a workplace policy against harassment and discrimination.

Requirements

At least 3 years configuring and implementing WMS, including at least 2 recent years of hands-on Manhattan Active WM configuration.
Practical experience with Manhattan Active Configuration Director and configuration of parameters, business rules, and workflows, including understanding their dependencies.
Experience documenting, testing, and deploying configuration changes and resolving configuration defects.
Strong command of warehouse processes: receiving, putaway, inventory, replenishment, picking, packing, and shipping.
Knowledge of functional and integration orchestration across WMS, WES, ASRS, AMR, GTP, WCS, parcel management systems, and similar systems.
Experience configuring reusable functionality within a functional template and working from written functional specifications.
Professional working proficiency in written and spoken English, plus native or fluent Spanish for Mexico-based candidates or Portuguese for Brazil-based candidates.
Must reside in Mexico or Brazil and be legally authorized to work in Mexico.
Able to work hours aligned to US Central or Eastern time and travel within Latin America and to the United States for go-lives when required.
For contractor engagement in Mexico: registered with SAT (RFC) and able to issue CFDI electronic invoices; in Brazil: operate through a registered company (CNPJ) and be able to issue service invoices (nota fiscal).

Nice To Haves

Spanish proficiency is a plus for Brazil-based candidates.

Responsibilities

Configure inbound, inventory, replenishment, picking, packing, shipping, and other warehouse execution processes in Manhattan Active WM.
Configure MHE integration touchpoints for systems such as WES/WCS, ASRS, AMR, and GTP.
Configure and maintain system parameters, business rules, workflows, and operational settings.
Build reports, documents, labels, dashboards, and implementation scripts to program standards.
Manage configuration changes through Configuration Director and approved tools.
Keep configurations consistent with approved designs and template standards; avoid duplication and customer-specific dependencies, and escalate ambiguities or conflicts.
Maintain accurate configuration documentation, dependencies, and change history.
Recommend template simplifications and enhancements based on recurring implementation needs; provide feasibility and impact input on change requests and evaluate new Manhattan Active capabilities that could reduce extensions.
Unit- and functionally test configuration changes and support automated regression testing.
Support configuration packaging, versioning, and deployment across environments through a controlled release process.
Troubleshoot configuration issues during SIT, UAT, go-live, and stabilization.
Support regional implementation teams and transfer knowledge to client super users, regional configurators, and support teams.
Flag template conflicts, performance risks, and deviations to the Functional Architect.

Benefits

Statutory social security coverage, including IMSS in Mexico, for employees through the employer of record.
Private medical insurance where offered under the employer-of-record local plan.
Employee wellness programs where applicable.
Statutory paid vacation, applicable vacation premium or bonus, sick leave, and public holidays for employees through the employer of record.
Statutory retirement and housing fund contributions in Mexico, and the statutory year-end bonus (aguinaldo) in Mexico, for applicable employees.
Employee stock options (ESOP), where applicable.
Dedicated learning and development budget supporting skills, leadership, and career progression.
Remote and hybrid work options and flexible hours aligned to role and client needs.
Equipment and workstation allowances, internet and business travel reimbursements, team events, and offsites.
Flexible leave policies that respect local labor standards.