Senior Consultant, Manhattan Active WM

Fulfillment IQ

2d•Remote

About The Position

Fulfillment IQ is hiring a Senior Consultant, Manhattan Active WM to own hands-on configuration, testing, and continuous improvement of a global Manhattan Active WM template used in a large, multi-customer program rolling out across dozens of warehouse sites each year. The consultant will work from approved functional designs to translate requirements into standardized, reusable configurations while keeping customer-specific complexity out of the template. The role reports to the SVP, Enterprise Systems and is open to candidates residing in Mexico or Brazil. It is remote and requires work hours aligned to US Central or Eastern time, with travel within Latin America and to the United States for go-lives when required. The consultant will configure Manhattan Active WM independently, build reusable configuration components, maintain template quality, and raise conflicts, performance risks, or deviations to the Functional Architect. The role supports regional implementation teams through system integration testing (SIT), user acceptance testing (UAT), go-live, and stabilization, while managing changes through controlled release processes. The position is offered as a 12-month renewable contract with full-time hours. Candidates may engage as independent contractors or as employees through the company's employer-of-record partner. Compensation is competitive and based on experience, and is discussed during the first screening call. Professional growth, flexible work, and additional perks apply to both contractors and employees; statutory benefits apply to employees through the employer of record.

Requirements

At least 3 years of experience configuring and implementing WMS.
At least 2 years of recent, hands-on Manhattan Active WM configuration experience.
Practical experience with Manhattan Active Configuration Director.
Experience configuring parameters, business rules, and workflows, with an understanding of their dependencies.
Experience documenting, testing, and deploying configuration changes and resolving configuration defects.
Strong command of warehouse processes, including receiving, putaway, inventory, replenishment, picking, packing, and shipping.
Knowledge of functional and integration orchestration across WMS, WES, ASRS, AMR, GTP, WCS, parcel management systems, and related systems.
Experience configuring reusable functionality within a functional template and working from written functional specifications.
Professional working proficiency in written and spoken English.
Native or fluent Spanish for candidates in Mexico, or Portuguese for candidates in Brazil. Applicants based in Brazil may also use Spanish, which is a plus.
Residence in Mexico or Brazil and legal authorization to work in the applicable country.
For independent contractors in Mexico: registration with SAT (RFC) and ability to issue CFDI electronic invoices.
For independent contractors in Brazil: operation through a registered company (CNPJ) and ability to issue service invoices (nota fiscal).

Responsibilities

Configure inbound, inventory, replenishment, picking, packing, shipping, and other warehouse execution processes.
Configure material-handling equipment integration touchpoints for WES/WCS, ASRS, AMR, GTP, and related systems.
Configure and maintain system parameters, business rules, workflows, and operational settings.
Build reports, documents, labels, dashboards, and implementation scripts according to program standards.
Manage configuration changes through Configuration Director and approved tools.
Keep configuration consistent with approved designs and template standards; avoid duplication and customer-specific dependencies, and escalate design ambiguities.
Maintain accurate configuration documentation, dependencies, and change history.
Recommend template simplifications and enhancements based on recurring implementation needs.
Provide feasibility and impact input on functional change requests and evaluate new Manhattan Active capabilities that could reduce the need for extensions.
Perform unit and functional testing of new configuration and support automated regression testing.
Support configuration packaging, versioning, and deployment across environments.
Troubleshoot configuration issues during SIT, UAT, go-live, and stabilization.
Transfer knowledge to client super users, regional configurators, and support teams.
Support regional implementation teams through testing, go-live, and stabilization.
Deliver configuration items on time and right the first time, maintain complete documentation, and resolve go-live support issues within agreed priorities.

Benefits

Statutory social security coverage (IMSS in Mexico or INSS in Brazil) for employees through the employer of record.
Private medical insurance where offered under the employer-of-record local plan.
Employee wellness programs where applicable.
Statutory paid vacation and applicable vacation premium or bonus, sick leave, and public holidays for employees through the employer of record.
Flexible leave policies that respect local labor standards.
Statutory retirement and housing fund contributions (AFORE and INFONAVIT in Mexico or FGTS in Brazil) and statutory year-end bonus (aguinaldo in Mexico or 13th salary in Brazil) for employees through the employer of record.
Employee stock options (ESOP), where applicable.
Dedicated learning and development budget, with support for skills, leadership, and career progression.
Remote and hybrid work options and flexible hours aligned to role and client needs.
Equipment and workstation allowances.
Internet and business travel reimbursements.
Team events and offsites.