Senior Consultant, OCM Lead

Deloitte•Washington, DC
•$113,000 - $188,400•Onsite

About The Position

As a Senior Consultant in Deloitte’s Strategy, Growth, and Transformation practice on the Organization, Workforce, & Change team, you will lead organizational change management for enterprise technology implementations. You will assess current conditions and develop change and communications strategies, support stakeholder engagement and training, and drive adoption throughout implementation. You will also guide a junior practitioner in creating quick reference guides and learning materials. The role serves clients through Deloitte’s Government & Public Services practice, which works with federal, state, and local government clients and public higher education institutions. The position requires residence within commuting distance of the assigned office and may involve travel averaging 10–20%, depending on the work and clients served.

Requirements

  • Bachelor’s degree.
  • At least 5 years of experience leading enterprise technology rollout initiatives for public-sector organizations, including current-state assessments, change management and communications plans, and technology adoption support.
  • At least 4 years of experience conducting stakeholder analyses; developing stakeholder engagement plans; monitoring change adoption; delivering training; and developing learning materials.
  • Ability to work independently and collaboratively as part of a team.
  • Effective written and verbal communication skills.
  • Meticulous attention to detail and quality of work product.
  • Ability to build and sustain professional relationships; strong interpersonal skills and professional demeanor.
  • Ability to lead projects or workstreams, manage and prioritize multiple tasks, meet deadlines, and provide clear guidance to others.
  • Must reside within commuting distance of the assigned office and be able to commute daily if required, without overnight accommodations.
  • Ability to travel an average of 10–20%, depending on work and clients served.
  • Must be legally authorized to work in the United States without employer sponsorship, now or in the future.

Nice To Haves

  • Experience supporting government or public-sector clients, including government contracting environments.
  • Experience coordinating wave-based or big-bang enterprise deployments.
  • Project Management Professional (PMP), Prosci, or Certified Change Management Professional (CCMP) certification.

Responsibilities

  • Lead rollout strategy and organizational change management for an enterprise technology implementation.
  • Assess the current state and develop change management and communications strategies to support a rollout.
  • Guide a junior practitioner in developing quick reference guides and learning materials.
  • Manage stakeholder engagement, training, and adoption efforts throughout implementation.
  • Lead projects or workstreams and provide clear guidance to others.
  • Manage and prioritize multiple tasks while meeting deadlines in a fast-paced environment.

Benefits

  • Broad range of employee benefits.
  • May be eligible to participate in a discretionary annual incentive program, subject to program rules and relevant factors.
  • Professional development opportunities, including skill-building, leadership opportunities, mentorship, on-the-job learning, and formal development programs.
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