Senior Consultant, Functional Transformation
About The Position
The Senior Consultant, Functional Transformation will serve as a Scrum Master on Deloitte’s Customer team, which helps organizations strengthen customer relationships and create sustained growth and value through customer and commercial strategies, digital products, analytics, technology, and design. The role is part of the Government & Public Services practice and supports Sales & Service work that designs and implements the experiences, capabilities, and architectures needed to bring customer strategies to life. The successful candidate will lead the team’s Agile cadence, coordinate with Product Owners, Business Analysts, other teams, and the Release Train Engineer, and help ensure delivery progress and quality. The role involves backlog refinement, sprint tracking, blocker removal, coordination of demos and testing, and documenting and escalating risks and issues. Travel is expected to average 20–50%, depending on the work, clients, and industries served.
Requirements
- Bachelor’s degree.
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
- Ability to travel 20–50%, on average, based on the work and the clients and industries or sectors served.
- At least 3 years of experience as a Scrum Master on Salesforce or other enterprise software implementations.
- Working knowledge of SAFe and multi-team Agile delivery.
- Experience with Jira or a similar backlog management tool.
- Ability to work independently and collaborate as part of a team.
- Effective written and verbal communication skills.
- Meticulous attention to detail and quality of work product.
- Ability to build and sustain professional relationships.
- Ability to manage and prioritize multiple tasks in a fast-paced, dynamic environment.
- Strong interpersonal skills and a professional demeanor.
- Ability to meet deadlines.
Nice To Haves
- Public sector or federal grants experience.
- Salesforce certifications, such as Administrator or Business Analyst.
Responsibilities
- Lead the team’s Agile cadence by facilitating sprint planning, daily standups, sprint demos, and retrospectives.
- Partner with the Product Owner and Business Analysts to refine the backlog so stories are sprint-ready and have clear acceptance criteria.
- Track progress against sprint commitments and report on burndown.
- Remove blockers, including dependencies across teams.
- Participate in Scrum of Scrums to coordinate with other teams and the Release Train Engineer.
- Support demos, testing, and user acceptance testing with stakeholders.
- Document risks, issues, and action items, escalating them to the Project Manager when needed.
- Lead projects or workstreams and provide clear guidance to others.
Benefits
- Broad range of employee benefits.
- May be eligible to participate in a discretionary annual incentive program, subject to program rules and applicable factors.
- Opportunities to build new skills, take on leadership opportunities, and connect and grow through mentorship and development programs.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
