Senior Consultant Policy Transformation

HCA Healthcare • Nashville, TN

5d

About The Position

HCA Healthcare is seeking a highly motivated, analytical Senior Consultant to lead complex policy and operational transformation workstreams from problem definition through implementation. The role applies structured problem solving to identify opportunities for standardization, process improvement, and operational effectiveness, working directly with clinical and corporate stakeholders to drive policy transformation, process redesign, technology enablement, and implementation.

The Senior Consultant develops actionable recommendations and practical solutions from complex challenges, ensures high-quality deliverables and timely execution, and supports sustainable adoption. The position also contributes to additional operational transformation and cross-functional initiatives as team priorities evolve.

Requirements

• Bachelor's degree required.
• 4–8 years of experience in management consulting, corporate strategy, business transformation, operations transformation, or a related discipline.
• Demonstrated experience leading complex analytical workstreams, developing recommendations, and driving transformation initiatives from problem definition through implementation.
• Experience developing executive-level presentations, quantitative analyses, business cases, and strategic recommendations.
• Demonstrated experience managing cross-functional stakeholders and coordinating multiple workstreams or projects.
• Exceptional analytical and hypothesis-driven problem-solving skills.
• Exceptional writing skills and the ability to develop clear, compelling executive narratives and recommendations.
• Strong executive presence, communication, presentation, and storytelling skills.
• Ability to lead complex transformation workstreams and drive execution.
• Strong stakeholder management, facilitation, and influencing skills.
• Ability to navigate ambiguity, exercise sound judgment, and resolve complex issues.
• Intellectual curiosity and ability to quickly develop expertise across unfamiliar domains.
• Strong organizational and project management skills, including the ability to manage competing priorities.
• Advanced proficiency in Microsoft PowerPoint, Excel, and Word.

Nice To Haves

• Master's degree preferred.
• Healthcare experience is beneficial but not required.
• Eagerness to develop a broad consulting skill set and tackle diverse, complex business challenges.

Responsibilities

• Lead end-to-end policy and operational transformation workstreams, from problem definition and current-state assessment through solution design and implementation.
• Structure complex problems, develop hypotheses, and direct quantitative and qualitative analyses to identify root causes, process inefficiencies, and improvement opportunities.
• Assess policy portfolios and operating processes across HCA business lines, hospitals, and divisions, prioritizing simplification, consolidation, and standardization opportunities.
• Develop future-state processes, workflows, and operating model recommendations to improve efficiency, consistency, and effectiveness.
• Evaluate transformation opportunities based on business impact, feasibility, implementation complexity, and risk, and develop recommendations and trade-offs for leadership.
• Conduct first-level reviews of team analyses, model policy drafts, and executive materials to ensure quality, consistency, and readiness for stakeholder engagement.
• Facilitate stakeholder and subject-matter-expert working sessions, drive discussions, resolve issues, and coordinate follow-up actions and approvals.
• Partner with technology teams to evaluate automation and digital enablement opportunities, including AI-enabled tools.
• Develop executive-ready presentations, written analyses, and narratives that synthesize complex findings into clear recommendations and decision points.
• Drive implementation planning and adoption, coordinating with clinical and corporate stakeholders to address risks, manage change impacts, and support sustainable outcomes.
• Define and monitor performance metrics to evaluate transformation impact, identify gaps, and drive continuous improvement.
• Lead or support additional operational transformation and cross-functional initiatives based on evolving team priorities.
• Coach junior team members and maintain high-quality deliverables.

Benefits

• Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
• Wellbeing support, including free counseling and referral services.
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
• Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Fertility and family-building benefits and adoption assistance.
• Life insurance and supplemental health protection plans.
• Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior