Senior Community Relations Officer

Sacramento Regional Transit District•Sacramento, CA

About The Position

The Senior Community Relations Officer supports the General Manager/CEO and other executives in communications, public affairs, and community relations. Under the general direction of the GM/CEO, the incumbent plans, develops, organizes, coordinates, facilitates, and directs communication activities related to SacRT’s goals, priorities, and objectives. The position implements and supports community outreach, public relations, social media, and general communication initiatives on behalf of the GM/CEO. The role represents the GM/CEO’s office in external meetings, events, projects, and initiatives; serves as a liaison for media and public inquiries; and helps develop programs that communicate SacRT’s interests to the public and community members at the local and regional levels. The position also advises District executives on written communications and community relations, supports customer and employee outreach, and cultivates relationships among the District, community organizations, media, and SacRT customers. The position requires a bachelor’s degree or equivalent in Business Administration, Public Administration, Communications, Marketing, or a closely related field, and five years of experience in marketing, public relations, community relations, or a closely related field. SacRT may determine equivalencies of education and experience. The position has no listed license or certification requirements. Proof of required education beyond high school must be submitted with the application if experience is not being substituted for the education requirement. This position is in the Management and Confidential Employee Group (MCEG).

Requirements

  • Bachelor’s degree or equivalent in Business Administration, Public Administration, Communications, Marketing, or a closely related field.
  • Five years of experience in marketing, public relations, community relations, or a closely related field.
  • A combination of education and/or experience that provides the knowledge, skills, and abilities to perform the position’s essential functions; SacRT determines equivalencies.
  • Submit proof of required education beyond high school with the application if experience is not substituted for the education requirement.
  • Submit a completed employment application online; incomplete applications will not be processed.

Responsibilities

  • Coordinate and attend community outreach activities and represent the GM/CEO’s office at external meetings and events.
  • Provide communication support for the GM/CEO and organize and plan public relations projects as needed.
  • Serve as liaison for the GM/CEO’s office for media and public inquiries; research information requests and disseminate District information as required.
  • Assist in overseeing and maintaining the District’s social media pages, including engaging with and responding to customers and community members.
  • Advise and assist District executives with written communications and community relations, and review communication materials for clarity and content.
  • Stay informed about news and information related to transit and the local community.
  • Create and edit PowerPoint presentations, speeches, and other written materials for the GM/CEO and executives.
  • Cultivate and maintain working relationships among the District, community organizations, media, and SacRT customers.
  • Develop and foster connections between external and internal resources to support the GM/CEO’s communication and community outreach efforts.
  • Represent the GM/CEO in projects and initiatives intended to improve community presence and customer and employee outreach.
  • Work with the GM/CEO to develop programs for communicating SacRT interests to the public and community members at the local and regional level.
  • Perform other related duties as assigned.

Benefits

  • SacRT has a standalone pension plan that is not part of, and does not have reciprocity with, CalPERS. A benefits summary sheet is available from the Human Resources Department.
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