Senior Community Association Manager

CAMS (Community Association Management Services)•Concord, MA

About The Position

CAMS (Community Association Management Services) is a technologically advanced, team-oriented HOA management company that emphasizes supportive culture, inclusion, growth, flexible work in and out of the office, and relationships. The Senior Community Association Manager manages a portfolio of homeowner associations, builds relationships with boards of directors, and provides trusted guidance. The role balances financial expertise with interpersonal skills, with support from internal specialist teams. It supervises all Assistant Community Managers and Inspectors in-house and may oversee on-site staff.

Requirements

Proven ability to build strong relationships with clients and vendors.
Strong proficiency in learning and using new technology.
Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
Experience reviewing and analyzing financial reports.
Familiarity with HOA insurance policies and risk management.
Understanding of contractual bidding processes and vendor negotiations.
Knowledge of proper meeting procedures and governance for HOA boards.
Ability to develop and maintain a comprehensive working budget.

Nice To Haves

Five years of industry experience.
CMCA and AMS credentials.
Portfolio value of $180,000 or more.

Responsibilities

Maintain open and proactive communication with boards of directors and homeowners.
Guide boards in financial decisions, including preparing and presenting budgets.
Analyze monthly financial reports and create variance reports to support transparency and accuracy.
Generate and present monthly management reports to boards.
Coordinate and oversee maintenance projects with vendors and contractors.
Ensure the community’s daily operations run smoothly and efficiently.
Attend board and internal meetings regularly.
Supervise administrative and maintenance staff, if applicable.
Manage short- and long-term HOA objectives and goals.
Develop and recommend the annual operating budget and mid-year forecast in collaboration with HOA committees.
Recommend and oversee third-party service providers and contractors.
Recommend aesthetic, maintenance, and safety improvements to the community.
Engage with HOA committees, including Finance, ARC, Infrastructure, Landscaping, Marine, and Security, and provide guidance.
Supervise the on-site work order process, if applicable.
Work with external professionals, including engineers, attorneys, insurance professionals, and construction management firms.
Ensure emergency preparedness and consistent execution of storm management protocols.
Perform additional assigned job functions, including direct oversight of on-site staff.
Supervise all in-house Assistant Community Managers and Inspectors.