Senior Commercial Insurance Account Manager
Tropolis Holdings, LLC•Commerce Charter Township, MI
•$95,000 - $130,000•Hybrid
About The Position
We are seeking a Commercial Lines Senior Account Manager to join our Michigan team and play a key role in managing and growing our commercial insurance book of business. This individual will be responsible for providing strategic account management, delivering exceptional client service, and ensuring seamless policy execution. The ideal candidate is a proactive, detail-oriented insurance professional with a strong background in commercial lines coverage, proficiency in Applied Epic, and a commitment to delivering an exceptional client experience.
Requirements
- 8-10 years of experience in commercial lines account management, preferably within an independent insurance agency.
- Proficiency in Applied Epic is required.
- Strong knowledge of commercial insurance products, coverages, and industry regulations.
- Excellent communication, negotiation, and problem-solving skills.
- Property & Casualty (P&C) insurance license required.
Nice To Haves
- Industry certifications (e.g., CIC, CPCU, CRM) are a plus.
Responsibilities
- Serve as the primary point of contact for commercial lines clients, developing strong relationships and ensuring their insurance needs are met.
- Handle the full policy lifecycle, including renewals, endorsements, audits, and cancellations.
- Evaluate clients’ risk exposures and provide tailored coverage recommendations.
- Collaborate with carriers to secure the most competitive coverage solutions, negotiate terms, and present proposals.
- Identify opportunities for upselling and cross-selling additional products to meet clients’ evolving needs.
- Act as a liaison between clients and carriers, resolving claims, billing, and coverage issues in a timely manner.
- Maintain accurate records, ensure adherence to company and regulatory guidelines, and document all client interactions in Applied Epic.
Benefits
- Health, dental, and vision insurance for employees and their families
- Short-term and long-term disability insurance for financial protection
- 401(k) with employer matching
- Flexible time off (FTO)
- Employee ownership through the Tropolis Purpose Plan
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
