Commercial Insurance Account Manager

Pathfinder LL & D Insurance•Houston, TX
•$70,000 - $85,000•Hybrid

About The Position

Pathfinder is hiring a Commercial Lines Account Manager to support and manage a dynamic book of commercial business with premiums of $20,000 and above. This hybrid role is based in Houston, Texas. The position involves client service and renewal management, coordination with carrier underwriters, evaluation of quotes, preparation of submissions, coverage analysis, and support with claims and account growth.

Requirements

  • At least 5 years of experience in commercial insurance, in an agency or underwriting setting.
  • Strong knowledge of Commercial Property & Casualty insurance.
  • Active Texas Property & Casualty License.
  • Excellent communication and relationship management skills.
  • Ability to manage multiple priorities with minimal supervision.
  • Proficiency in Microsoft Office, including Outlook, Word, and Excel.

Nice To Haves

  • Experience with Applied Epic and/or CSR24.
  • Industry designations such as CISR, CIC, or CPCU, or pursuit of certifications.

Responsibilities

  • Manage and service a portfolio of mid-to-large commercial accounts.
  • Provide day-to-day client support and manage renewals.
  • Communicate with carrier underwriters and clients to resolve service needs.
  • Obtain and evaluate quotes from multiple carriers.
  • Prepare submissions and applications for new and renewal business.
  • Track renewals, expirations, and binders to ensure accuracy and timeliness.
  • Create coverage comparisons and identify coverage gaps.
  • Recommend coverage enhancements and risk solutions.
  • Assist clients through claims processes as needed.
  • Identify opportunities for account rounding and cross-selling.
  • Maintain accurate records within agency management systems.

Benefits

  • Competitive salary based on experience.
  • Hybrid work flexibility.
  • Medical, dental, and vision benefits.
  • Paid time off and company holidays.
  • 401(k) with company contribution.
  • Career advancement and professional development support.
  • Collaborative, team-driven culture.
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