Commercial Insurance Account Manager

Maps Credit Union•Salem, NE
•$29 - $32•Hybrid

About The Position

Maps Insurance Services, a subsidiary of Maps Credit Union, is seeking an energetic and experienced Commercial Insurance Account Manager to provide value-based conversations and a remarkable customer experience. The role manages commercial insurance accounts from renewal marketing and remarketing through servicing, coverage analysis, claims review, proposal preparation, policy administration, and premium payment. An Oregon Property and Casualty License is required. The position offers a hybrid schedule with two remote days and three onsite days each week, and may be full time (37–40 hours per week) or part time plus (30–36 hours per week). The work schedule is Monday through Friday during business hours. Maps Insurance Services is an independent agency owned by Maps Credit Union, serving members, non-members, and clients throughout the Pacific Northwest. The agency provides broker services and works with nearly a dozen regional and national carriers. Its insurance team collaborates to provide service and find suitable coverage and pricing for clients.

Requirements

  • High school diploma or equivalent.
  • Oregon Property and Casualty License.
  • At least one year of experience in commercial insurance account management.
  • Effective verbal and written communication skills, including the ability to listen and communicate concisely and articulately.
  • Ability to think strategically and make thoughtful decisions.
  • Ability to collaborate in a team and proactively share information with colleagues.
  • Personal accountability and a focus on delivering strong client results.

Nice To Haves

  • Two or more years of experience in commercial insurance account management.

Responsibilities

  • Manage commercial lines accounts, including remarketing and renewals.
  • Select insurers for client submissions; negotiate and follow up on quotes and complete coverage analyses.
  • Service and oversee the servicing of commercial accounts through marketing, claims, and administration.
  • Work with producers to market prospects and renew accounts.
  • Suggest potential enhancements or improvements to processes and policies.
  • Maintain and build strong carrier relationships.
  • Review open claims.
  • Bind and invoice programs with carriers, work with clients, and facilitate premium financing.
  • Develop and present renewal proposals to insureds with detailed year-over-year comparisons of program elements.
  • Follow up on policies, forms, endorsements, and audits to ensure issuance and accuracy.
  • Ensure premium payments are made to insurers.

Benefits

  • Medical, dental, and vision insurance.
  • Health Savings Account (HSA).
  • Flexible Spending Accounts (FSA).
  • Employer-paid life insurance.
  • Employer-paid short-term and long-term disability insurance.
  • 401(k) retirement plan with employer matching.
  • Paid time off starting at 12 hours per month.
  • 10 paid holidays per year.
  • 24 hours of paid volunteer time per year.
  • Employee Assistance Program.
  • Student loan paydown program.
  • Employee loan discount program.
  • Wellness incentives.
  • Agency profit share incentives.
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