Senior Commercial Claims Adjuster - Auto Liability
About The Position
Gallagher Bassett is hiring a Senior Commercial Claims Adjuster specializing in Auto Liability. The position is eligible for fully remote work and may involve claims in any jurisdiction, with any active adjuster’s license background. The adjuster investigates, evaluates, and resolves complex Auto Liability claims. The role involves analyzing claims exposure and litigation, planning appropriate action, and making informed decisions to resolve claims. The adjuster communicates with parties involved in the claims process, provides empathetic customer service to claimants on behalf of clients, and partners with clients to improve claims management. Claim activity must be documented and communicated promptly and efficiently, while handling claims in accordance with client and corporate policies, procedures, industry practices, and applicable statutory, regulatory, and ethical requirements. Gallagher describes its culture as collaborative, people-first, inclusive, and supportive of career development and ongoing learning. The company offers competitive compensation and comprehensive benefits programs.
Requirements
- High school diploma.
- At least 5 years of related claims experience.
- Appropriate licensing and/or certification in all states where claims are handled.
- Knowledge of accepted industry standards and practices.
- Computer experience with related claims and business software.
Nice To Haves
- Bachelor's degree.
- Litigation management experience.
Responsibilities
- Analyze claims exposure and litigation, determine the proper course of action, and resolve claims.
- Investigate, evaluate, and resolve complex Auto Liability claims.
- Communicate extensively with parties involved in the claims process to support effective communication and resolution.
- Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
- Handle claims in accordance with client and corporate policies, procedures, accepted industry practices, and statutory, regulatory, and ethical requirements.
- Document and communicate claim activity promptly and efficiently.
- Partner with clients to deliver solutions and enhance the claims management process.
- Think critically, solve problems, and plan and prioritize activities to serve clients.
Benefits
- Competitive compensation.
- Comprehensive benefits programs designed to support well-being.
- Career development opportunities and ongoing learning.
- Collaborative, people-first culture with accessible leadership.
- Opportunity to do meaningful work with global reach and local impact.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
