Senior Clinical Specialist Cardiac Rhythm Management - New Orleans, LA

Medtronic•New Orleans, LA

4d•$85,000 - $115,000

About The Position

Medtronic’s Cardiac Rhythm Management (CRM) portfolio provides pacing, defibrillation, and remote-monitoring therapies. The Senior Clinical Specialist provides technical, educational, operational, and sales support to help the district meet CRM sales and customer-service objectives. The role supports customer needs and clinical outcomes through expertise in CRM devices, therapies, and patient-management offerings. The position involves extensive travel within the assigned territory to customer clinics, hospitals, and business meetings, including frequent independent driving—approximately 80% of the time. Candidates must reside within the assigned area, have a valid driver’s license and active auto insurance, and meet company driving-record standards. The specialist must be available for urgent customer needs and weekend, holiday, and occasional after-hours coverage as business needs require. The role involves physical work in clinical environments, including frequent two-handed lifting of up to 40 pounds; sitting, standing, and walking for more than eight hours per day; and regular bending, stooping, squatting, and balancing. Work may involve eye protection, exposure to infectious disease and radiation, and wearing 7–9 pounds of lead for extended periods. The employee must use computers and mobile devices and maintain the vision capabilities necessary for patient-care and field responsibilities.

Requirements

High school diploma and at least 8 years of work experience, or an associate degree and at least 6 years, or a bachelor's degree and at least 4 years.
Qualifying work experience must be in healthcare, field sales, or work utilizing complex mathematics, mechanical concepts, science, or computing.
Reside within the assigned territory and travel regularly to customer accounts.
Valid driver's license, active auto insurance, and a driving record that meets company standards.
Availability to support urgent customer needs and participate in weekend, holiday, and occasional after-hours coverage as business needs require.
For baccalaureate degrees earned outside the United States, a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Nice To Haves

Bachelor's degree in nursing, life sciences, or biomedical engineering.
At least 4 years of experience in a cath lab, EP lab, hospital, or clinic, with cardiology knowledge.
Knowledge of cardiac anatomy, electrophysiology, cardiac rhythm recognition, and EKG interpretation, with experience supporting cardiac device therapies.
Hands-on experience with cardiac device interrogation and basic programming.
Participation in EP Lab, Cath Lab, or Operating Room procedures involving cardiac device implants, mapping, and ablation therapies.
Expertise with Microsoft tools and other applications such as Salesforce.com.
Ability to meet vendor credentialing requirements.
Ability to coordinate or participate in numerous tasks and projects in a fast-paced environment, stay organized, and meet deadlines.

Responsibilities

Provide technical support for CRM devices and therapies, including system checks and interrogations, implant support, troubleshooting, and applying knowledge from comprehensive CRM field training.
Coordinate operational support by maintaining accurate patient documentation, managing inventory and equipment resources, maintaining programmer software, and assisting with daily coverage logistics.
Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions.
Support onboarding and development of new Clinical Specialists and Sales Representatives.
Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of Medtronic CRM products and solutions.
Identify customer opportunities, support purchase-order activities, monitor competitive trends, and provide actionable feedback to help achieve sales objectives.
Maintain technical expertise on new CRM products, therapies, solutions, and patient-management offerings.
Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings.
Perform other duties as assigned.

Benefits

Competitive salary and flexible benefits package.
Sales Incentive Plan opportunity for significant incentive compensation based on achieving or exceeding goals.
Health insurance.
Dental insurance.
Vision insurance.
Health Savings Account.
Healthcare Flexible Spending Account.
Life insurance.
Long-term disability leave.
Dependent daycare spending account.
Tuition assistance or reimbursement.
Global well-being program (Simple Steps).
Incentive plans.
401(k) plan with employer contribution and match.
Short-term disability.
Paid time off.
Paid holidays.
Employee Stock Purchase Plan.
Employee Assistance Program.
Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.