Cardiac Rhythm Management Clinical Specialist - Bridgeport/Poughkeepsie

Medtronic•Poughkeepsie, NY

1d•$72,000 - $90,000

About The Position

The Cardiac Rhythm Management (CRM) Clinical Specialist provides technical, educational, operational, and sales support to help the district meet CRM sales and customer service objectives. The role supports CRM therapies and products for pacing, defibrillation, and remote monitoring, and works with clinicians and patients to support meaningful patient outcomes. The position serves the Bridgeport, Connecticut and Poughkeepsie, New York territory. The employee must reside within the assigned area, travel regularly to customer accounts, and be available for urgent customer needs, including weekend, holiday, and occasional after-hours coverage as business needs require. The position involves extensive territory travel, including frequent independent driving, estimated at approximately 80% of the time. The Clinical Specialist works in clinical environments and supports customer clinics, hospitals, and business meetings. Physical demands include frequent two-handed lifting of up to 40 pounds; sitting, standing, and walking for more than eight hours per day; and regularly bending, stooping, squatting, and maintaining balance. The work may involve eye protection, exposure to infectious disease and radiation, and wearing 7–9 pounds of lead for extended periods, as well as using computers and mobile devices. Medtronic describes itself as a global healthcare technology company with approximately 95,000 employees working in more than 150 countries. The role offers a U.S. base salary range of $72,000–$90,000 and eligibility for a Sales Incentive Plan. Benefits are described for eligible regular employees, including insurance, retirement, paid time off, and other programs, subject to the stated eligibility terms.

Requirements

High school diploma and at least 6 years of work experience; or an associate degree and at least 4 years of work experience; or a bachelor's degree and at least 2 years of work experience.
Qualifying work experience must be in healthcare, field sales, or use complex mathematics, mechanical concepts, science, or computing.
Reside within the assigned Bridgeport, CT and Poughkeepsie, NY territory.
Travel regularly to customer accounts and be available for urgent customer needs, weekends, holidays, and occasional after-hours coverage as business needs require.
Have a valid driver's license, active auto insurance, and a driving record that meets company standards.
Meet the physical demands described for the role, including frequent lifting of up to 40 pounds and extended periods of sitting, standing, walking, and wearing lead.
For baccalaureate degrees earned outside the United States, hold a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).
For roles below Principal level, possess unrestricted U.S. work authorization at the time of hire and for the duration of employment; the posting states that sponsorship is offered exclusively for Principal-level roles and above.

Nice To Haves

Bachelor's degree in nursing, life sciences, or biomedical engineering.
At least 2 years of experience in a cath lab, EP lab, hospital, or clinic with cardiology knowledge.
Thorough working knowledge of medical terminology and the medical device industry.
Expertise with Microsoft tools and other applications, such as SalesForce.com.
Ability to meet vendor credentialing requirements.
Ability to coordinate or participate in numerous tasks and projects in a fast-paced environment, in an organized manner and while meeting deadlines.

Responsibilities

Provide technical support for CRM devices and therapies, including system checks and interrogations, implant support, troubleshooting, and applying knowledge from CRM field training.
Coordinate operational support by maintaining accurate patient documentation, managing inventory and equipment resources, maintaining programmer software, and assisting with daily coverage logistics.
Educate physicians, hospital staff, office personnel, and field team members about CRM products, therapies, and solutions.
Support the onboarding and development of new Clinical Specialists and Sales Representatives.
Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of Medtronic CRM products and solutions.
Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide feedback to help achieve sales objectives.
Maintain technical expertise in new CRM products, therapies, solutions, and patient management offerings.
Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings, including frequent independent driving.
Meet the physical and clinical-environment demands described in the job posting.
Perform other duties as assigned.

Benefits

Competitive salary and flexible benefits package.
Sales Incentive Plan for the opportunity to earn incentive compensation for achieving or exceeding goals.
Health insurance for eligible regular employees working 20 or more hours per week.
Dental insurance for eligible regular employees working 20 or more hours per week.
Vision insurance for eligible regular employees working 20 or more hours per week.
Health Savings Account for eligible regular employees working 20 or more hours per week.
Healthcare Flexible Spending Account for eligible regular employees working 20 or more hours per week.
Life insurance for eligible regular employees working 20 or more hours per week.
Long-term disability leave for eligible regular employees working 20 or more hours per week.
Dependent daycare spending account for eligible regular employees working 20 or more hours per week.
Tuition assistance or reimbursement for eligible regular employees working 20 or more hours per week.
Simple Steps global well-being program for eligible regular employees working 20 or more hours per week.
Incentive plans for regular employees.
401(k) plan with employer contribution and match for regular employees.
Short-term disability for regular employees.
Paid time off for regular employees.
Paid holidays for regular employees.
Employee Stock Purchase Plan for regular employees.
Employee Assistance Program for regular employees.
Non-qualified Retirement Plan Supplement, subject to IRS earning minimums, for regular employees.
Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums.