About The Position

Abbott is a global healthcare company whose portfolio includes diagnostics, medical devices, nutritionals, and branded generic medicines. This field-based position is based in South Tampa, Florida, in the Cardiac Rhythm Management (CRM) division, which develops technologies to help doctors treat heart arrhythmias. Under general direction, the CRM Product Support Specialist provides engineering, sales, educational, technical, and clinical support. The specialist responds to field inquiries about CRM products from physicians, healthcare professionals, patients, and field sales staff. The role serves as a clinical interface between the medical community and the business, builds customer relationships, shares product expertise, and supports CRM sales representatives. The specialist also develops, leads, or facilitates training for healthcare professionals. The position requires travel 50% of the time. The listed base pay is $61,300–$122,700, with ranges potentially varying by location.

Requirements

  • Bachelor’s degree in biomedical engineering or a related field, or equivalent healthcare experience.
  • At least 3 years of related experience or certification from an accredited cardiac training program.
  • Capability to obtain certification in CRM products.
  • Demonstrated knowledge of cardiology, electrophysiology, or cardiac electrophysiology procedures.
  • Familiarity with catheterization laboratory and operating room procedures and protocols.
  • Advanced knowledge of cardiac pacing systems.
  • Ability to apply engineering skills to interpret and solve complex clinical problems.
  • Strong written and verbal communication, interpersonal, presentation, analytical, and organizational skills, and ability to meet deadlines.
  • Detail-oriented, able to work independently, and able to collaborate effectively with engineers, technical specialists, vendors, and customers.
  • Ability to manage multiple assignments simultaneously and efficiently.
  • Extensive personal computer skills, including Microsoft Office or equivalent software for graphics, word processing, databases, and authoring presentation materials.

Responsibilities

  • Act as a clinical interface between the medical community and the business.
  • Build and sustain credible business relationships with customers and share product expertise.
  • Provide engineering, sales, educational, technical, and clinical support in response to field inquiries about CRM products.
  • Maintain a thorough command of CRM products, related technical knowledge, trends, and industry players.
  • Develop, lead, and/or facilitate CRM product training and other educational programs for healthcare professionals.
  • Provide back-up support to CRM Sales Representatives.

Benefits

  • Career development opportunities with an international company.
  • Potential qualification for free medical coverage in the Health Investment Plan PPO medical plan in the next calendar year.
  • Retirement savings plan with a high employer contribution.
  • Tuition reimbursement.
  • Freedom 2 Save student debt program.
  • FreeU education benefit, offering an affordable and convenient path to a bachelor’s degree.
  • Health and wellness benefits.
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