Sr. Clinical Specialist, Jacksonville, FL - Cardiac Rhythm Management -

Abbott Laboratories • Jacksonville, FL

7d • $78,000 - $156,000 • Onsite

About The Position

This field-based position is based in Jacksonville, Florida, in Abbott’s Cardiac Rhythm Management division. The CRM Product Support Specialist provides engineering, sales, educational, clinical, and technical support under general direction, responding to inquiries from physicians, healthcare professionals, patients, and field sales staff about Cardiac Rhythm Management products. The role serves as a senior clinical interface between the medical community and the business, provides regional case coverage, and supports customers with product and technical expertise.

The specialist develops and facilitates product training for healthcare professionals and provides backup support to the Cardiac Rhythm Team through sales support, regional training seminars, clinical studies and data collection, troubleshooting, and new-product in-service training. The position also mentors less experienced Clinical Specialists and continues to build engineering, sales, and technical skills relevant to Abbott’s Arrhythmia Management strategy.

Requirements

• Bachelor’s degree in Biomedical Engineering, a related field, or equivalent healthcare experience.
• At least 3 years of related experience or program certification from an accredited cardiac training program.
• Certifications in CRM products.
• Demonstrated knowledge of cardiology, electrophysiology, or cardiac electrophysiology procedures.
• Familiarity with catheterization lab and operating room procedures and protocols.
• Advanced knowledge of cardiac pacing systems.
• Ability to apply engineering skills to interpret and solve complex clinical problems.
• Strong written and verbal communication, interpersonal, presentation, analytical, and organizational skills; ability to meet deadlines.
• Detail-oriented and able to work independently.
• Ability to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve goals.
• Ability to manage multiple assignments simultaneously and efficiently.
• Extensive personal computer skills, including Microsoft Office or equivalent software for graphics, word processing, databases, and authoring presentation materials.

Responsibilities

• Serve as a senior clinical interface between the medical community and the business.
• Build and sustain credible business relationships with customers and share product expertise.
• Provide engineering, sales, educational, clinical, and technical support in response to field inquiries, including regional case coverage.
• Maintain thorough knowledge of CRM products, related technical information, trends, and industry participants.
• Develop, lead, or facilitate CRM product training and educational programs for healthcare professionals.
• Provide sales support and backup to the Cardiac Rhythm Team.
• Support regional training seminars, clinical studies and data collection, and troubleshooting.
• Deliver new-product in-service training to physicians, nurses, and sales representatives.
• Mentor and provide leadership to less experienced Clinical Specialists.
• Continuously develop engineering, sales, and technical skills related to the Arrhythmia Management strategy.

Benefits

• Career development opportunities with an international company.
• Potential eligibility for free medical coverage in the Health Investment Plan PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit for pursuing a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior