Senior Clinical Communications Liaison

The University of Kansas Health System•Lenexa, KS

1d•Onsite

About The Position

The Senior Clinical Communications Liaison will be responsible for developing and executing strategic, comprehensive communications plans, clinical communications projects, and routine communications for clinical audiences in support of large scale initiatives, program launches and product lines throughout The University of Kansas Health System. In this role, routine communications will include recurring, operational and day to day messaging for clinical audiences, ensuring timely, clear and consistent flow of information. Strategic communications projects will focus on complex, high impact initiatives that require thoughtful planning, stakeholder engagement and message alignment to support clinical and organizational priorities. The senior clinical communications liaison will use clinical experience to shape clear, credible messages that resonate with clinical audiences and support communication goals. The senior clinical communications liaison will work closely with executives, product line leaders and cross functional teams to best serve employee communication needs and ensure alignment of critical messages within the organization.

Requirements

Bachelors Degree in a licensed clinical profession or a related field of study from an accredited college or university.
5 or more years of experience providing patient care in nursing or another licensed clinical profession or experience as a clinical educator (example, burn nurse educator, etc).
3 or more years of healthcare experienced.

Nice To Haves

Master's Degree in Communications from an accredited college or university.
5 or more years of experience executing strategic communications plans and delivering at the tactical level OR 5 or more years of experience working on team in pursuit of Magnet or another type of accreditation status for a hospital or health system.
5 or more years of experience with written communication, presentation, and planning skills in communications or in patient or peer education in a clinical field.
3 or more years of communications experience with print, video, social media, and web technologies.
3 or more years of experience in all aspects of account /client management.
3 or more years of experience working directly with clients on day-to-day activities.
3 or more years of experience with website content management.

Responsibilities

Serve as a corporate communications consultant with day-to-day customer management
Manage customer expectations and participate in department meetings
Lead the development and deploy measurable, creative, integrated and effective employee communication materials and programs that consistently reach employees at all campuses as well as partner locations as needed
Create and manage customer relations and communication tools, including newsletters and websites
Write employee news articles, product line literature, presentations, leadership bios, etc. in support of strategic plans
Cascade key product line messages and drive them system-wide
Partner with product line leadership to develop communication programs that address business needs, issues or others areas of concern
Evaluate strategic communication plan results against objectives
Partner with product line leadership to educate employees on initiatives
Work directly with freelancers and vendors to successfully execute projects
Ensure alignment of product line communications with the health system’s vision and strategies
Provide regular communications support for product line leaders and communications guidance and planning assistance as needed
Plan, drive and manage specialty programs, moderated web chats and webcasts
Support corporate communications initiatives
Assist with crisis communications as needed
Understand security and privacy requirements associated with healthcare communications
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.