Senior Client Solutions Manager

J.E. Dunn Construction Group Inc P • Tulsa, OK

6d • Onsite

About The Position

The Senior Client Solutions Manager will perform active client solutions and partner with marketing on proposals and community relations activities to implement the goals of client solutions. This position will be responsible for researching potential customers, coordinating records and reports, and executing client solution action plans for specific targets. In addition this position will develop and execute strategic business plans, community relations, public relations and client development activities. All activities will be performed in support of the strategy, vision and values of JE Dunn. This role will make decisions within defined limits of authority and consult supervisor on other decisions. The career path for this role is Client Solutions Director.

Requirements

• Ability to perform work accurately and completely, and in a timely manner.
• Communication skills, verbal and written (Advanced).
• Presentation skills (Advanced).
• Proficiency in MS Office.
• Proficiency in Cosential (Advanced).
• Ability to follow up on inquiries in a timely manner.
• Knowledge and understanding of business objectives.
• Knowledge of organizational structure and available resources.
• Ability to quickly and effectively solve complex problems.
• Ability to deliver quality through attention to detail.
• Organizational skills.
• Listening skills.
• Ability to adapt to change.
• Ability to present a positive disposition, professional attitude and maintain composure and constructive interpersonal relationships under pressure.
• Ability to manage budgets, maximize profitability and generate future work through building relationships.
• Ability to build relationships and collaborate within a team, internally and externally.
• Understands business acumen and financial aspects of the contracting process in the construction industry.
• Ability to gather, analyze, and act on market intelligence related to our competitors’ value propositions.
• Ability to organize and assist project teams in preparation for presentation to clients, business partners, community organizations.
• Valid and unrestricted drivers license required.
• Must be able to lift up to 10 pounds.
• May require periods of travel.
• Normal office environment.
• Frequent activity: Sitting, Viewing Computer Screen.
• Occasional activity: Standing, Walking, Bending, Reaching above Shoulder.

Nice To Haves

• 8+ years marketing or business development experience in the building industry or related experience.
• 2+ years people management experience.

Responsibilities

• Performs active client solutions, marketing and public relations activities in support of client solutions goals.
• Researches, qualifies and prioritizes potential customers.
• Coordinates and oversees maintenance of records and reports concerning client contacts and scheduled client solutions activities.
• Prepares, presents and executes client solutions action plans for specific targets.
• Helps develop new business, sales and client relations for defined markets.
• Helps with the development of proposals, presentations and other client communications.
• Provides planning assistance to prospective and current clients prior to contract execution.
• Serves as a company representative on civic, business, charitable and professional organizations.
• Defines and implements strategic plans to successfully achieve client solutions opportunities within the region or area to which he/she is are assigned.
• Builds and maintains a professional network and is actively engaged in that network.
• Partners with operations teams to plan, create presentations, and execute capture plans on pursuits or to business partners and community organizations.
• Manages and performs client solutions, marketing and public relations activities in support of regional and/or corporate client solutions goals.
• Plans and manages the allocation of marketing department resources (expenses, time).
• Creates relationships and partnerships with internal and external groups to position JE Dunn and leverage existing and new services.
• Demonstrates willingness and ability to work collaboratively and cross-functionally to obtain information or solve problems in support of the team’s goals.
• Leads or supports the client development relationship navigation process.
• Participates on industry, community boards, and committees.

Benefits

• Professional Non-Union benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Senior