Senior Client Solutions Manager, Beauty - Influencer Marketing (Remote - US, EST hours)
About The Position
Kyra is seeking a Senior Client Solutions Manager to own and grow a portfolio of beauty brand accounts for its influencer marketing platform. The role manages client relationships and end-to-end campaign delivery across launches, seasonal campaigns, and always-on programs, serving as the connective link between Sales, Strategy, Campaigns, Paid, and Product. The manager monitors performance, scope, relationships, and margins, identifying issues early and resolving them. The position translates campaign data into actionable strategy, presents results against KPIs such as engagement, earned media value (EMV), sales lift, and affiliate impact, and uses reporting to guide decisions and future programs. It also manages timelines, scopes, budgets, and execution across seeding, paid, and integrated campaigns; oversees renewals and account expansion; supports revenue retention and growth; forecasts and optimizes performance; and improves team systems, tracking, capacity, and workflows. Kyra is a remote-first company. US-based team members receive healthcare coverage. The company also offers paid time off, holidays, wellness days, paid sick leave, a learning and development budget, and an annual bonus scheme.
Requirements
- Previous experience at a beauty brand, beauty retailer, or an agency focused on beauty clients.
- 4–6+ years of experience in influencer or creator marketing.
- Hands-on campaign experience and strong working fluency with Meta and TikTok.
- A clear track record of account growth and retention, supported by numbers.
- Experience measured against revenue, retention, or NRR KPIs.
- Leadership experience, including running 1:1s, managing workload, and supporting team performance.
- Experience using AI tools in day-to-day work to support execution, insight, and workflows.
- Commercial awareness, operational reliability, and confidence communicating the revenue impact of managed accounts.
- Ability to build trust, adapt, act on feedback, and address issues without waiting for escalation.
Responsibilities
- Own client relationships across launches, seasonal campaigns, and always-on programs, and build trust with client stakeholders.
- Coordinate across teams and have direct conversations when campaign performance needs to improve.
- Translate data into clear, actionable plans and present performance against KPIs including engagement, EMV, sales lift, and affiliate impact.
- Manage campaign timelines, scopes, budgets, and execution across seeding, paid, and integrated campaigns, ensuring work is on-brand, on-time, and within margin.
- Manage renewal timelines, identify upsell opportunities, and drive net revenue retention (NRR).
- Forecast performance, optimize campaigns while they are running, and apply learnings to future programs.
- Maintain clean tracking, monitor team capacity, improve inefficient processes, and ensure client feedback is captured.
- Lead team members through activities such as 1:1s, workload management, and support for team performance.
- Integrate AI tools into day-to-day work to improve execution, insight, and workflows.
Benefits
- Remote-first work with flexibility to work from wherever you do your best work.
- 25 days of PTO, bank holidays, and four company-wide Kyra Days off each year.
- Three wellness days and paid sick leave each year.
- Annual learning and development budget.
- Annual bonus scheme.
- Healthcare coverage for US-based team members.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
