Permanent Senior Client Advisor - San Francisco

Dolce & Gabbana S.r.l.•Brisbane, CA

1d•$23 - $25•Onsite

About The Position

Dolce & Gabbana is hiring a Senior Client Advisor for its San Francisco boutique. The role contributes to store performance through strong individual sales results, elevated client engagement, and support for day-to-day store operations. As a reference point on the sales floor, the Senior Client Advisor leads by example, provides sophisticated client experiences, and consistently works toward individual sales and key performance indicator goals. The position calls for strong product expertise, passion for fashion culture, and the ability to build authentic client relationships while upholding the Brand’s values, image, and standards of excellence. The Senior Client Advisor supports onboarding and the development of Client Advisors by sharing best practices and product expertise. The role also partners with front- and back-of-house teams to promote collaboration and team spirit. The hourly rate is $23.00–$25.00, with eligibility for variable commission. Benefits include medical, dental, vision, life and disability insurance, a 401(k) plan, FSA plans, and more. Compensation is based on factors including educational background, professional experience, and industry knowledge.

Requirements

Proven experience delivering elevated, client-centric service in luxury fashion, accessories, or premium hospitality, with a strong record of sales performance.
Ability to lead by example on the sales floor through exceptional client engagement, professionalism, and high personal standards.
Passion for fashion culture, a refined sense of personal style, and the ability to create personalized looks.
Strong business mindset and an entrepreneurial, results-driven approach to building and growing a client book.
Collaborative, proactive team player who thrives in a fast-paced environment and embraces change and growth.

Responsibilities

Lead by example on the sales floor through exceptional individual sales performance and client engagement.
Support onboarding of new Client Advisors and contribute to team members’ ongoing development by sharing best practices and product expertise.
Contribute to a positive, collaborative work environment through professionalism and teamwork.
Deliver outstanding client and after-sale service.
Connect and reconnect with clients, identify their needs, and anticipate future requests.
Cultivate a robust client portfolio to secure proactive and growing business.
Exceed individual sales and KPI goals through a business-minded, entrepreneurial approach.
Create personalized, versatile, and timeless silhouettes for clients, demonstrating passion for fashion culture.
Build transparent, genuine relationships that create unique and lasting client connections.
Communicate professionally and authentically with clients and colleagues.
Use available tools effectively to optimize business opportunities.
Proactively support front- and back-of-house teams and contribute to overall team spirit.
Uphold company policies and operational procedures.