Permanent Senior Client Advisor - Dallas

Dolce & Gabbana S.r.l.•Starbase, TX

2d•Onsite

About The Position

Dolce & Gabbana is hiring a Senior Client Advisor for its Texas boutique in Dallas. The role drives store performance through strong individual sales results and elevated client engagement. As a reference point on the sales floor, the Senior Client Advisor leads by example, delivers sophisticated client experiences, and consistently works toward individual sales and key performance indicators. The position also supports day-to-day store operations while upholding the brand’s values, image, and standards of excellence. The successful candidate brings product expertise, enthusiasm for fashion culture, and an ability to build authentic client relationships. They help bring the Dolce & Gabbana universe to life, contribute to a positive team environment, and support the onboarding and development of fellow Client Advisors. Dolce & Gabbana describes its heritage as rooted in “Made in Italy” craftsmanship and says it is committed to sustainability through certified materials and responsible practices. The company also states that it is an Equal Opportunity Employer and welcomes applications from all qualified candidates.

Requirements

Proven experience delivering elevated, client-centric service in luxury fashion, accessories, or premium hospitality, with a strong record of sales performance.
Ability to lead by example on the sales floor through exceptional client engagement, professionalism, and high personal standards.
Passion for fashion culture, a refined sense of personal style, and the ability to create personalized looks.
Strong business mindset and an entrepreneurial, results-driven approach to building and growing a client book.
Collaborative, proactive team player who thrives in a fast-paced environment and embraces change and growth.

Responsibilities

Lead by example on the sales floor through exceptional individual sales performance and client engagement.
Support the onboarding of new Client Advisors and contribute to team members’ ongoing development by sharing best practices and product expertise.
Contribute to a positive and collaborative work environment through professionalism and teamwork.
Deliver outstanding, elevated client and after-sale service.
Connect and reconnect with clients, identify their needs, and anticipate future requests.
Cultivate a robust client portfolio to support proactive and growing business.
Exceed individual sales and KPI goals through a business-minded, entrepreneurial approach.
Create personalized, versatile, and timeless silhouettes for clients, demonstrating passion for fashion culture.
Build transparent, genuine, and lasting relationships with clients.
Communicate professionally and authentically with clients and colleagues.
Use available tools effectively to optimize business opportunities.
Proactively support front- and back-of-house teams and contribute to team spirit.
Uphold company policies and operational procedures.