Senior Network Engineer, San Francisco

Airwallex•San Francisco, CA
•$160,000 - $260,000•Hybrid

About The Position

Airwallex is hiring a Senior Network Engineer to own critical corporate network infrastructure and help shape the systems, practices, and team capabilities that support the company’s growing global footprint. The role designs, deploys, and maintains secure, highly available LAN, WAN, wireless, VPN, and hybrid-network infrastructure across offices, data centres, and cloud environments, including AWS and Alibaba Cloud. The engineer operates global connectivity across international leased lines and domestic internet connections in a mixed-vendor environment. They serve as a first responder and escalation point for complex network incidents, partner with security, engineering, IT, workplace, and product teams, and use infrastructure-as-code and automation to improve consistency and efficiency. The role also includes documentation, technology evaluation, mentoring and coaching engineers, and helping attract and develop talent. The position is based in San Francisco and requires working from the office three days per week. The engineer participates in a global follow-the-sun on-call rotation, with occasional after-hours or weekend work for network upgrades when needed to minimise business disruption.

Requirements

  • Senior-level experience designing, implementing, and maintaining Juniper and Palo Alto Networks solutions.
  • Demonstrated experience in a global, multi-vendor networking environment, including technologies such as Juniper, Palo Alto, Cisco, and Aruba.
  • Experience with networking solutions for mainland China and international connectivity.
  • Strong fundamentals in Wi-Fi technology and endpoint engineering.
  • Expert command-line configuration skills across networking hardware and vendors, including JunOS and IOS.
  • Experience operating and troubleshooting complex corporate network environments.
  • Strong written and verbal English communication skills.
  • Ability to move quickly and make sound decisions with incomplete information when supporting a global business.

Nice To Haves

  • Hardware experience, including Juniper Mist, Cisco Meraki, or Aruba.
  • Strong knowledge of Palo Alto Networks GlobalProtect, Prisma, and Prisma Cloud.
  • Experience managing or leading a team of network engineers, ideally in a startup or scaling environment.
  • A bachelor’s degree in Information Technology, Computer Science, or a related field, alongside five or more years of relevant experience.
  • Understanding of common identity standards, including SAML, OAuth, and SSO.
  • Experience with cloud infrastructure, including AWS or GCP.
  • Understanding of RBAC, ABAC, PBAC, ACLs, and common access-management principles in security and corporate IT environments.
  • Experience working with SaaS-based systems and applications.
  • Strong understanding of MDM systems across macOS and Windows, including Kandji, Jamf, and Intune.

Responsibilities

  • Build the foundations of Airwallex’s corporate network and help shape the team structure and capabilities as the company grows.
  • Design, deploy, and maintain secure, highly available LAN, WAN, wireless, and VPN infrastructure across global offices and regions.
  • Design multi-region hybrid network patterns connecting physical offices, data centres, and cloud environments, including AWS and Alibaba Cloud.
  • Configure and operate global connectivity across international leased lines and domestic internet connections in mixed-vendor environments.
  • Lead configuration and troubleshooting of routers, switches, firewalls, load balancers, and wireless access points.
  • Own CorpNet as a first responder and escalation point for complex network incidents, driving issues through resolution and completing after-action reviews.
  • Partner with CorpSec, ProdSec, Engineering, Product, IT Engineering, Workplace, and other teams to integrate network solutions and support business initiatives.
  • Work with IT Engineering and IT Support to troubleshoot endpoint network issues and build core networking capability across the team.
  • Use infrastructure-as-code and automation, including Terraform and Ansible, to improve network consistency and operational efficiency.
  • Develop and maintain network documentation, including diagrams, configurations, and operational procedures.
  • Evaluate networking technologies and solutions to support Airwallex’s continued growth.
  • Mentor and coach network engineers, share knowledge, support skill development, manage performance, and help attract strong talent.
  • Participate in a global follow-the-sun on-call rotation for corporate networking issues, including occasional after-hours or weekend work for network upgrades when needed.
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