Senior Clerk (Reg FT)

Community College of Allegheny County•Pittsburgh, PA

7d•Onsite

About The Position

The Senior Clerk performs general clerical duties supporting the bookstore, library, registration, or another college function, department, or division. The position provides customer service to internal and external customers; prepares correspondence, reports, forms, and other data; maintains records, logs, files, and reports; and handles phone calls, mail, visitors, and student inquiries. The Senior Clerk reviews documents for accuracy and completeness, maintains and orders supplies, and may assist with training temporary staff or assigning work to temporary part-time and work-study student employees. Duties must be performed in accordance with applicable laws, collective bargaining agreements, board policies, and administrative regulations and directives. Other department-specific and related duties may be assigned. This is a regular full-time, fully in-person position at the Main Campus. Standard college hours are Monday through Friday, 8:30 a.m. to 4:30 p.m.; additional hours, including evenings and weekends, may be required to meet departmental needs. The role may require travel to any campus or center location within the CCAC system. The stated salary is $19.84 per hour.

Requirements

High school diploma or GED.
One year of relevant experience gained from working in an office environment.
Proficiency in College-supported software.
Ability to tactfully and courteously answer questions and provide information.
Knowledge related to the specific needs of the department.
Ability to travel to perform work duties at any campus or center location within the CCAC system.
Ability to operate office equipment, including a personal computer, a switchboard as needed, and appropriate College software packages or equivalent.
Good organizational, customer service, communication, interpersonal, and clerical skills.
Attention to detail; ability to multitask, meet deadlines, and work as part of a team.
Regular and timely attendance.
Ability to climb using various apparatus and to lift, carry, and move heavy materials for extended periods.
Ability to sit, stand, walk, bend, twist, squat, reach, and climb stairs and ladders or step stools.
Ability to lift, push, pull, or carry items weighing up to 50 pounds, occasionally more, and exert up to 50 pounds of push/pull force over varying distances.
Ability to work in a general office environment and sit for at least two hours without interruption.

Responsibilities

Provide quality customer service to internal and external customers.
Perform general clerical duties, including preparing correspondence, reports, forms, and other data.
Set up and maintain records, logs, files, and reports.
Receive and route phone calls, mail, and visitors.
Receive and respond to student inquiries and requests.
Review documents for accuracy and completeness and edit them as necessary.
Maintain and order supplies.
Assist with training temporary employees and may assign work to temporary part-time and work-study student employees.
Perform duties in accordance with applicable laws, collective bargaining agreements, board policies, and administrative regulations and directives.
Perform other clerical duties related to the specific needs of the department and other related duties as required or assigned.

Benefits

Comprehensive health coverage, including a health plan with a low out-of-pocket expense network option.
Position-tailored time-off benefits, which may include vacation, personal, sick, and holiday pay.
Four-day workweek in the summer.
403(b) retirement plan with up to a 10% employer match or a state-defined benefit pension.
Employer-paid group life insurance and short- and long-term disability benefits.
Flexible spending accounts.
Employee Assistance Program for confidential support.
Tuition waivers and tuition reimbursement.
Public Service Loan Forgiveness eligibility.
Professional development opportunities.
Employee discounts on theme parks, sporting events, electronics, and other items.
Free employee parking.