Senior Claims Advocate

Hub International Insurance • Davenport, IA

2d

About The Position

The Senior Claims Advocate advocates for HUB clients throughout the life of insurance claims, with particular emphasis on first-party property claims. The role communicates with insureds, carriers, adjusters and attorneys; evaluates insurance policies and legal documents to assess coverage, claim handling, liability and insurable interest; and supports claims from initial report through settlement. It also works with account service teams, participates in claim reviews and new business presentations, maintains claim documentation and follow-ups, and contributes claim stories and articles to newsletters. The position requires commercial insurance claims experience, attention to detail, strong communication, and the ability to manage multiple responsibilities independently and collaboratively. A P&C license is required and may be secured after hire. Occasional local travel is expected, with limited travel outside the local area.

Requirements

• At least 5 years of commercial insurance claims handling experience.
• Multi-line brokerage or carrier claims experience, with an emphasis on first-party property claims.
• Ability to manage multiple responsibilities in a deadline-driven environment.
• Proven ability to work independently and collaboratively with a team.
• Excellent attention to detail.
• Excellent oral and written communication skills.
• Proficiency with all Microsoft Office applications.
• P&C license required; it can be secured post-hire.

Responsibilities

• Communicate with insureds, carriers, adjusters and attorneys or counsel during the life of a claim.
• Review and evaluate insurance policies to determine where coverage potentially exists.
• Evaluate legal documents, including complaints, leases and contracts, to determine proper claim handling, liability and insurable interest.
• Advocate first-party property claims on behalf of HUB clients from initial report through settlement.
• Organize and participate in claim review meetings and new business presentations.
• Maintain a diary of files for follow-up and document follow-ups in the claim file.
• Interact with account service teams.
• Create and issue correspondence, including written advocacy on behalf of HUB clients.
• Track claim success stories.
• Contribute to quarterly newsletters and articles based on claim scenarios.
• Demonstrate effective team management skills.

Benefits

• Structured training, licensing support and ongoing development opportunities.
• Competitive pay.
• Comprehensive health benefits.
• Retirement savings matching.
• Company-paid life and disability plans.
• Generous paid time off.
• Paid parental leave.
• Wellbeing program.
• Collaborative, high-performing culture with community impact through HUB Gives and room to grow.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed