Senior Claims Advocate

HUB International • Davenport, IA

3d

About The Position

The Senior Claims Advocate advocates for HUB clients throughout the life of insurance claims, with a focus on first-party property claims from initial report through settlement. The role communicates with insureds, carriers, adjusters, and legal counsel; reviews insurance policies and legal documents to assess coverage, liability, insurable interest, and appropriate claim handling; and creates correspondence and written advocacy on clients’ behalf. The position also maintains claim files and follow-ups, participates in claim reviews and new-business presentations, works with account service teams, tracks successful claim outcomes, and contributes to claim-focused communications. The role requires commercial insurance claims experience, attention to detail, strong communication, and the ability to manage multiple responsibilities independently and collaboratively.

Requirements

• At least 5 years of commercial insurance claims handling experience.
• Multi-line brokerage or carrier claims experience, with an emphasis on first-party property claims.
• Ability to manage multiple responsibilities in a deadline-driven environment.
• Proven ability to work independently and collaboratively with a team.
• Excellent attention to detail.
• Excellent oral and written communication skills.
• Proficiency with all Microsoft Office applications.
• P&C license required; it can be secured after hire.
• Occasional local travel and limited travel outside the local area.

Responsibilities

• Communicate with insureds, carriers, adjusters, attorneys, and counsel throughout the life of a claim.
• Review and evaluate insurance policies to determine where coverage may exist.
• Evaluate legal documents, including complaints, leases, and contracts, to determine appropriate claim handling, liability, and insurable interest.
• Advocate first-party property claims for HUB clients from initial claim report through settlement.
• Organize and participate in claim review meetings and new-business presentations.
• Maintain a diary of files for follow-up and document all follow-ups in the claim file.
• Interact with account service teams.
• Create and issue correspondence, including written advocacy on behalf of HUB clients.
• Track claim success stories.
• Contribute to quarterly newsletters and articles based on claim scenarios.
• Demonstrate effective team management skills.

Benefits

• Structured training, licensing support, and ongoing development opportunities.
• Competitive pay.
• Comprehensive health benefits.
• Retirement savings matching.
• Company-paid life and disability plans.
• Generous paid time off.
• Paid parental leave.
• Wellbeing program.
• Collaborative culture, community impact opportunities through HUB Gives, and room for career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed