Senior Claims Adjuster Auto and CLG experience

Gallagher•Toronto, IA

36d

About The Position

Gallagher Bassett Canada is hiring a full-time Senior Claims Adjuster to investigate, evaluate, determine disposition of, and settle claims. The adjuster may handle general liability, product liability, first-party property damage, auto, and third-party auto claims. The role requires applying accepted industry standards and practices, analyzing policies and related documentation, assessing coverage, and resolving claims within granted authority. The adjuster works with solicitors and claim parties, identifies litigation and non-litigation strategies, and participates in mediations, pre-trial conferences, negotiations, and other procedures to bring claims to resolution. Claims must be handled in accordance with client and corporate policies, procedures, best practices, and applicable statutory, regulatory, and ethical requirements.

Requirements

High school diploma.
At least 5 years of related claims experience.
CIP completion or a minimum of C11, C12, C14, and C110, with progress toward the minimum courses for licensing.
Appropriate licenses and/or certifications in all provinces where claims are handled, or the ability to obtain them according to local requirements.
Extensive knowledge of accepted industry standards and practices.
Computer experience with related claims and business software.
Strong analytical skills to make decisions and resolve complex issues in claims handling.
Ability to negotiate claim settlements and dispositions and interpret related documentation.
Understanding of relevant jurisdictional legal processes.
Strong time-management and organizational skills, with attention to detail and accuracy.
Excellent verbal and written communication skills.
Strong customer-service skills.
Strong understanding of Microsoft Office programs, including Word, Excel, and PowerPoint.
Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, communicate effectively, and embrace new challenges.

Nice To Haves

Bachelor's degree.
French and English language skills.

Responsibilities

Investigate, evaluate, determine the disposition of, and settle claims.
Handle claims involving general liability, product liability, first-party property damage, auto, and third-party auto losses.
Negotiate with solicitors and directly with parties to resolve claims within granted authority.
Identify potential litigation and non-litigation strategies and determine an appropriate course of action.
Participate in mediations, pre-trial conferences, negotiations, and other procedures required to resolve claims.
Analyze relevant policies to determine available coverage, identify allegations, and assess the extent to which coverage applies.
Handle claims consistently with client and corporate policies, procedures, best practices, and statutory, regulatory, and ethical requirements.
Manage competing tasks and adapt to a changing environment while maintaining accuracy and attention to detail.
Communicate professionally with clients and other parties and provide exceptional customer service.