Senior Claims Adjuster Workers Compensation
About The Position
Gallagher Bassett is seeking a Senior Claims Adjuster specializing in workers compensation claims in California. The role is fully remote and requires an active California adjuster’s license; a SIP designation is optional. The adjuster investigates, evaluates, and resolves complex claims, analyzes exposure, plans courses of action, and makes informed decisions to bring claims to resolution. The role also partners with clients to improve claims management and provides empathetic customer service to claimants throughout the claims process. The position handles claims in accordance with client and corporate policies, procedures, industry practices, and applicable statutory, regulatory, and ethical requirements. The adjuster communicates with parties involved in claims, documents claim activity accurately and promptly, and prioritizes work to support claim outcomes.
Requirements
- Minimum of 5 years of related claims experience.
- Minimum of 5 years of jurisdictional experience.
- Workers compensation claims background.
- Active California adjuster’s license required; appropriately licensed and/or certified in all states where claims are handled.
- Knowledge of accepted industry standards and practices.
- Computer experience with related claims and business software.
- High school diploma.
Nice To Haves
- SIP designation is optional.
- Bachelor’s degree.
Responsibilities
- Analyze claims exposure, determine appropriate courses of action, and resolve claims.
- Interact with parties involved in the claim process to support effective communication and resolution.
- Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
- Handle claims in accordance with client and corporate policies, procedures, industry practices, and statutory, regulatory, and ethical requirements.
- Document and communicate claim activity timely and efficiently.
- Investigate, evaluate, and resolve complex workers compensation claims using analytical skills and informed decision-making.
- Partner with clients to deliver solutions and improve the claims management process.
- Think critically, solve problems, plan, and prioritize tasks to serve clients and claimants.
Benefits
- Competitive compensation.
- Comprehensive benefits programs designed to support well-being.
- Career development opportunities and ongoing learning.
- Collaborative, people-first culture with accessible leadership.
- Opportunity to do meaningful work with global reach and local impact.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
