Senior Change Management Manager

D.R. Horton • Arlington, TX

6d • Onsite

About The Position

D.R. Horton, Inc. is hiring a Senior Change Management Manager to provide operational leadership for a portfolio of organizational change initiatives supporting marketing technology, digital products, business process improvements, and enterprise transformation. This in-office role is located in Arlington, Texas. The manager oversees departmental resources and staff, sets operational priorities, and ensures change management methodologies are applied consistently across initiatives.

The role includes leading and developing Change Management Managers, allocating resources across concurrent initiatives, and establishing departmental standards, governance processes, templates, and quality expectations. The Senior Change Management Manager partners with executive and business leaders to align change strategies with organizational priorities; monitors portfolio progress, organizational readiness, adoption metrics, and departmental performance; and reviews change strategies, stakeholder engagement, communications, training, and readiness plans. The position also leads efforts to improve change management capabilities and operational efficiency, represents the function in cross-functional and leadership forums, and supervises two or more employees. Overnight travel is required.

Requirements

• Bachelor's degree in Business Administration, Organizational Development, Communications, Human Resources, Information Technology, Marketing, Project Management, or a related field.
• Eight to ten years of progressively responsible experience in organizational change management, organizational development, project management, business transformation, or a related discipline.
• Three or more years of people-leadership experience, including hiring, coaching, performance management, and employee development.
• Experience managing multiple concurrent organizational change initiatives supporting enterprise technology implementations or digital transformation programs.
• Experience developing departmental processes, governance standards, resource plans, and operational metrics.
• Ability to apply common-sense understanding to carry out instructions provided in written and oral form or through DRH applications.
• Ability to sit for the majority of an eight-hour workday; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Close and peripheral vision are required.

Nice To Haves

• Experience supporting MarTech platforms, CRM, CMS, Digital Asset Management (DAM), Customer Data Platforms (CDP), marketing automation, analytics platforms, or other enterprise technology solutions.
• Demonstrated ability to lead managers, develop high-performing teams, and promote accountability through coaching, performance management, and employee development.

Responsibilities

• Lead the planning, execution, and delivery of organizational change initiatives supporting marketing technology, digital transformation, and enterprise business projects.
• Supervise and develop Change Management Managers through coaching, performance feedback, professional development, and guidance on change management practices.
• Allocate departmental resources across initiatives by balancing workloads, setting priorities, and adjusting staffing to business needs and timelines.
• Establish and maintain departmental standards, methodologies, governance processes, templates, and quality expectations.
• Partner with executive leadership and business leaders to align change management strategies with organizational priorities.
• Monitor project portfolios, organizational readiness, adoption metrics, and departmental performance indicators; evaluate outcomes, identify risks, and implement corrective actions as appropriate.
• Review and approve change strategies, stakeholder engagement plans, communication approaches, training plans, and readiness activities developed by managers and their teams.
• Foster a collaborative, high-performing environment that encourages continuous improvement, knowledge sharing, employee engagement, and professional growth.
• Lead departmental initiatives to enhance change management capabilities, improve operational efficiency, and strengthen organizational partnerships.
• Represent the Change Management function on cross-functional committees, governance groups, leadership meetings, and special projects as assigned.
• Conduct business professionally and ethically to serve customers and increase company goodwill and profit.
• Supervise two or more employees.
• Travel overnight.

Benefits

• Medical, dental, and vision insurance
• 401(k)
• Employee stock purchase plan
• Flexible spending accounts
• Life and disability insurance
• Vacation, sick, and personal time, and company holidays
• Multiple voluntary and company-provided benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior