The Change Management Manager leads the people and organizational change associated with HR’s evolving operating model, processes, technologies, and AI-enabled ways of working. The role translates priorities into practical strategies that embed new behaviors and deliver sustained business value. It partners with HR leadership, HR business partners, centers of expertise, HR Operations, Communications, and Digital & IT to assess impacts on work, roles, capabilities, decision-making, and employee experience. The role builds organizational adaptability by developing repeatable change frameworks and tools, equipping leaders to reinforce change, and using data and feedback to address barriers. It prepares the workforce for human-AI collaboration, new skills, and redesigned workflows while enabling responsible AI adoption. Success is measured by sustained behavior change, workforce proficiency, operational effectiveness, and measurable business value, rather than initial adoption alone. The manager leads through influence in a matrixed HR environment, applying sound judgment and senior-leader credibility to align differing perspectives into coordinated action. The position also partners with client groups and HR leaders on talent requirements, talent gaps, employee value propositions, development, performance and rewards processes, positive work environments, HR service delivery, and human capital priorities. It supports standardization across regions and divisions while ensuring HR services support business objectives.
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Job Type
Full-time
Career Level
Manager