Change Management Manager

Accenture Federal Services•Lorton, VA

About The Position

The Change Management Professional will manage an enterprise Configuration Control Board (CCB) and a portfolio of Process Improvement initiatives. The role requires a deep understanding of process improvement methodologies, exceptional problem-solving skills, and the ability to engage with stakeholders at all levels. The position supports Accenture Federal Services in helping US federal government organizations across defense, national security, public safety, civilian, and military health.

Requirements

  • 5+ years of experience in change management efforts, including at least two years leading a CCB effort.
  • 3+ years of experience in process improvement, business analysis, or a related role.
  • 3+ years of experience working proactively with stakeholders, anticipating their needs, and providing well-thought-out recommendations and solutions.
  • Active TS/SCI security clearance.
  • US work authorization that does not now or in the future require visa sponsorship.

Nice To Haves

  • Master’s degree in business, engineering, operations management, or a related field.
  • Familiarity with process modelling tools.
  • CBPP, PMP, CPBPM, or ITIL certifications.

Responsibilities

  • Manage CCB activities, including configuration submission, evaluation, and approval oversight.
  • Ensure approved CCB changes minimally disrupt business operations and implement rollback plans if necessary.
  • Facilitate Process Improvement initiatives in alignment with best practices and industry standards such as ITIL 4.0 and JSIG.
  • Engage with stakeholders throughout CCB and Process Improvement events.

Benefits

  • Accenture Federal Services offers a wide variety of benefits; specific benefits are not listed in the job description.
  • Hands-on experience, certifications, and industry training.
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