Engineering Change Management Manager

Pfizer • Sanford, NC

2d • Onsite

About The Position

The Engineering Change Management Manager provides change management leadership and support for Engineering, Maintenance, Utilities (EMU) at Pfizer’s Sanford site. The role leads organizational change initiatives that support business objectives, operational effectiveness, regulatory compliance, and strategic transformation. Working with Engineering, Operations, Quality, EHS, and other site functions, the manager assesses change impacts and readiness, develops stakeholder engagement and adoption plans, and supports the sustainable integration of new processes, systems, technologies, and ways of working.

The position applies structured change management methodologies and supports Quality Risk Management (QRM), Operational Impact Assessments (OIA), change control, audit readiness, and regulatory alignment. It establishes governance and tracks adoption and organizational effectiveness metrics while helping leaders address barriers and strengthen change capability across EMU. The successful candidate must be able to work independently, lead complex cross-functional initiatives, influence stakeholders at all organizational levels, and manage multiple priorities from planning through sustainment.

The role requires working knowledge of electronic systems, including document management systems such as PDOCs, learning management systems such as PLS, computerized maintenance management systems such as EAMS, and Microsoft Word, PowerPoint, Excel, Teams, WebEx, and Outlook. The position is primarily office-based with some shop-floor exposure in manufacturing or utility areas; safety focus and aseptic gowning may be required. The schedule is primarily day shift, Monday through Friday, eight hours, with occasional off-shift work and periodic overtime.

Requirements

• Bachelor’s degree and at least 4 years of experience; or master’s degree and at least 2 years of experience; or PhD and 0 or more years of experience; or associate’s degree and 8 years of experience; or high school diploma (or equivalent) and 10 years of relevant experience.
• Proficiency in the Microsoft Office Suite, including PowerPoint, Word, and Excel.
• Strong communication and interpersonal skills.
• Technical expertise in process automation and equipment development.
• Ability to work independently and make decisions in ambiguous situations.
• Experience collaborating with cross-functional teams.
• Working knowledge of electronic systems including document management systems such as PDOCs, learning management systems such as PLS, computerized maintenance management systems such as EAMS, and Microsoft Word, PowerPoint, Excel, Teams, WebEx, and Outlook.
• Permanent work authorization in the United States; U.S. work visa sponsorship is not available.

Nice To Haves

• Master’s degree coupled with relevant pharmaceutical experience.
• Demonstrated project management experience, including oversight of external vendors.
• Practical knowledge of databases and scripting, familiarity with virtualization technologies, and IT skills.
• Strong leadership qualities and a proven track record in developing and coaching technical teams.
• Excellent problem-solving skills and ability to make decisions in complex situations.
• Experience conducting needs assessments and audience analysis.
• Familiarity with regulatory requirements and experience supporting regulatory audits or inspections.
• Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and productivity.
• Curiosity about how AI tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use.

Responsibilities

• Serve as the primary change management lead for Engineering, Maintenance, Utilities (EMU), ensuring organizational changes are planned, communicated, adopted, and sustained.
• Develop and execute change management strategies, stakeholder engagement plans, communications, training plans, and adoption metrics for initiatives affecting EMU processes, systems, technologies, and organizational structures.
• Facilitate Quality Risk Management (QRM) assessments and Operational Impact Assessments (OIA) for organizational, process, system, and business changes.
• Complete required periodic reviews and ensure change-related risks are evaluated and mitigated.
• Support change control by assessing organizational impacts, identifying affected stakeholders, evaluating readiness, and developing implementation and sustainment plans.
• Partner with functional leaders to identify barriers, address stakeholder concerns, and develop action plans to improve adoption and organizational effectiveness.
• Lead change readiness assessments and monitor adoption metrics to assess effectiveness and identify needs for additional support or intervention.
• Support internal and external audits by providing documentation, coordinating responses related to organizational and process changes, and ensuring compliance with regulatory expectations.
• Provide expertise in organizational change, stakeholder management, communication planning, training effectiveness, and adoption strategies related to business processes, equipment, facilities, utilities, and human factors.
• Assess proposed changes for potential impacts on qualified systems, business processes, organizational capabilities, and regulatory commitments, ensuring appropriate controls and mitigations are implemented.
• Track, analyze, and report change management metrics, including stakeholder engagement, training completion, adoption rates, implementation effectiveness, and sustainment measures.
• Represent EMU on site and network teams to align change initiatives with site objectives, corporate strategies, and regulatory expectations.
• Promote adaptability, engagement, standardization, continuous learning, and effective change management practices across the organization.
• Manage multiple change initiatives and keep stakeholders, leaders, and impacted groups informed about progress, risks, and implementation status.

Benefits

• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution.
• Paid vacation, holiday, and personal days.
• Paid caregiver, parental, and medical leave.
• Medical, prescription drug, dental, and vision coverage.
• Participation in Pfizer’s Global Performance Plan with a bonus target of 12.5% of base salary.
• Eligibility to participate in a share-based long-term incentive program.
• Relocation assistance may be available based on business needs and/or eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager