Change Management Project Manager

KION Group•Wauwatosa, WI

5d•$82,000 - $115,000

About The Position

The Change Management Project Manager supports the project life cycle from sales opportunity through project execution closeout. The role evaluates scope and schedule variances and contractual obligations to identify opportunities for cost recovery through a standardized change management process. It establishes and maintains change management processes, documentation, and a centralized tool, and works with project teams and functional stakeholders to assess, develop, communicate, and process change requests and change orders. The role also advises business unit leadership on change impacts and customer pursuit decisions, supports contract and quote development, and shares lessons and best practices across teams and regions.

Requirements

Demonstrated understanding and application of change management processes.
Ability to identify potential change order opportunities related to scope, schedule, and cost impacts.
Broad knowledge of concepts, practices, and procedures for managed work groups and how they support related operations.

Nice To Haves

Experience in project execution within the Material Handling Equipment (MHE) industry is ideal.

Responsibilities

Evaluate project cost variances to support root cause analysis and process change orders.
Define and quantify potential change scope using input from project team members, customers, and Legal Contract Management.
Prioritize change requests based on their criticality and impact on timely project execution.
Develop and use standardized change management processes and documentation.
Collaborate with project execution stakeholders to establish clear baselines for sold scope and schedule, and identify opportunities to mitigate risks.
Establish and maintain a standardized change management process and centralized tool for project and program change logs, internal review, and approval of change order responses.
Work with Legal Contract Management to identify change order opportunities based on commercial contract language and ensure Contract Management is engaged and aligned.
Coordinate change request estimating with Solution Development and prioritize processing based on execution team input and project risk.
Develop effective change communication channels and ensure affected functions are informed of and accept changes.
Validate schedule and resource impacts with Project Scheduling and Capacity Planning, ensure accepted change orders are represented in project schedules, and communicate schedule impacts to the project team.
Prepare change request response documentation for Project Management to submit to customers.
Prepare change order submittal documentation and submit change order paperwork for New Business Order Entry.
Evaluate internal and external change requests for risks to on-time and on-budget project implementation.
Lead monthly change order reviews with business unit and functional leadership, report on critical opportunities and processed change order results, and work with project execution teams to identify opportunities using risk, opportunity, and contractual reviews.
Drive adherence to the standardized change management process and advise business unit leadership on change impacts and whether to pursue changes with customers.
Communicate approved change orders to project teams and notify project controlling of potential sales volume, invoicing, and cash flow impacts.
Support documented change order strategies with Sales, Solution Development, and Project Management, drawing on customer relationships for potentially contentious engagements.
Participate in Quality Gate reviews, including pre-flight reviews from QG1B through QG7, to identify potential change order opportunities.
Participate in quote development and contract language design to clarify solutions and make changes identifiable and enforceable.
Collaborate with Procurement to identify and process supplier credits arising from changes in scope or schedule.
Own and drive implementation of Commodity Indexation and Hyper-Inflation processes, tracking contract baselines against indices and facilitating change orders and payment requests or customer refunds.
Train cross-functional teams on implemented change management best practices.
Create a library of similar change orders across regions and programs, and assess whether changes are project-specific or applicable across a business unit or region.
Provide change order summaries to Solution Development for consideration in future projects and products, and communicate systemic gaps that could be addressed through improvements to standard work, tools, or standards.
Apply broad knowledge of concepts, practices, and procedures for managed work groups and related operations, and identify change order opportunities related to scope, schedule, and cost impacts.